-44
NPS
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Maitre'D POS
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About Maitre'D POS' Brand
Maitre’D POS provides software solutions for restaurants to integrate POS, back-office, and corporate functions.
Brand at a Glance
3.3/5
Product Quality
3.1/5
Pricing
3.7/5
Customer Service
Maitre'D POS NPS
Maitre'D POS's Net Promoter Score (NPS) is a -44 with 24% Promoters, 8% Passives, and 68% Detractors. Net Promoter Score tracks whether Maitre'D POS's customers would recommend using the product based on a scale of -100 to 100.
Maitre'D POS Overall NPS
| 24% | Promoters |
|---|---|
| 8% | Passives |
| 68% | Detractors |
Maitre'D POS NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 -44 | Aug 2020 | -44 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Maitre'D POS Product Quality
3.3/5
Maitre'D POS has an overall Product Quality score of 3.3 out of 5 stars rated by its users and customers.
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Maitre'D POS Product Information
Maitre'D POS serves markets in the United States, China, Europe, Japan, and United Kingdom. Maitre'D POS supports Web devices and offers products for small and medium sized businesses.
Maitre'D POS’s product quality score is a 3.3 out of 5 as rated by its users and customers.
- Website
- http://www.maitredpos.com
Industry
Tech
SaaS
Languages Supported
English
French
Product Type
Point of Sale (POS) Software
Inventory Management Software
Restaurant Management Software
Maitre'D POS Pricing
Maitre'D POS ROI & Value For Money
3.1/5
Maitre'D POS has a value for money and ROI score of 3.1 out of 5 stars rated by its users and customers.
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Maitre'D POS Pricing Plans
Maitre'D POS has a pricing structure that accommodates small and medium businesses.
Who Uses Maitre'D POS?
Small Businesses
Medium Businesses
Maitre'D POS Customer Service
3.7/5
Maitre'D POS has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Maitre'D POS's Customer Service
Address
11057 8th Ave. NE, Seattle, WA
Website
http://www.maitredpos.com
Consumer vs. Employees
Maitre'D POS scored a -44 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of Maitre'D POS would recommend the brand to a friend. ENPS measures how likely Maitre'D POS employees would recommend working at Maitre'D POS to a friend.
Net Promoter Score
-44
NPS Score
| 24% | Promoters |
|---|---|
| 8% | Passive |
| 68% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
