100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Maya Ai
Marketing or Exec? Claim Your Free Account
About Maya Ai's Brand
At Maya AI, we are a group of serial entrepreneurs with a passion to accelerate the entrepreneurial journey by manifesting more time for businesses. Maya is an AI engine that influences marketing decisions. Maya was created to help businesses understand their current marketing progress and compares it to their marketing goals. Maya will then provide strategies and insights on how to hit your goals/ KPIs. To essentially target, keep, and acquire customers.
Brand at a Glance
100%
Customer Loyalty
2.7/5
Product Quality
5/5
Pricing
5/5
Customer Service
Maya Ai NPS
Maya Ai's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Maya Ai's customers would recommend using the product based on a scale of -100 to 100.
Maya Ai Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Maya Ai NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2023 100 | Aug 2023 | 100 |
Apr 2024 100 | Apr 2024 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Maya Ai Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Maya Ai users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Maya Ai Product Quality
2.7/5
Maya Ai has an overall Product Quality score of 2.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Maya Ai's overall Product Quality score rated by its users and customers.
Maya Ai Product Information
Maya Ai’s product quality score is a 2.7 out of 5 as rated by its users and customers.
- Website
- https://meetmaya.world
- Company Size
- 11-50 Employees
Industry
Business and Consumer Services
Maya Ai Pricing
Maya Ai ROI & Value For Money
5/5
Maya Ai has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Maya Ai's overall ROI score rated by its users and customers.
Maya Ai Customer Satisfaction (CSAT)
Maya Ai Customer Satisfaction (CSAT) Score
50 / 100
Maya Ai has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
50%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Maya Ai Customer Service
5/5
Maya Ai has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Maya Ai's overall Customer Service score rated by its users and customers.
About Maya Ai's Customer Service
Address
400 N Ashley Dr. Ste 2632, Tampa, FL 33602
Website
https://meetmaya.world
Phone Number
(855) 700-4665
Maya Ai's Social Links
Maya Ai as an Employer
3.8/5
Maya Ai has a 3.8/5 stars for its overall company culture rated by their employees
top
40%
Consumer vs. Employees
Maya Ai scored a 100 for Net Promoter Score and a 66 for Employee Net Promoter Score. NPS gauges how likely a customer of Maya Ai would recommend the brand to a friend. ENPS measures how likely Maya Ai employees would recommend working at Maya Ai to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
66
eNPS Score
| 83% | Promoters |
|---|---|
| 0% | Passive |
| 17% | Detractors |
