94
NPS
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Mayerfeld Consulting
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About Mayerfeld Consulting's Brand
Berlin-based consultants helping you grow through smart strategies and a practical approach. We focus on leadership, process improvement, and sustainable growth. Whether refining operations or exploring new markets, we provide clarity and steady support.
Brand at a Glance
94%
Customer Loyalty
4.1/5
Product Quality
4.4/5
Pricing
4.5/5
Customer Service
Mayerfeld Consulting NPS
Mayerfeld Consulting's Net Promoter Score (NPS) is a 94 with 94% Promoters, 6% Passives, and 0% Detractors. Net Promoter Score tracks whether Mayerfeld Consulting's customers would recommend using the product based on a scale of -100 to 100.
Mayerfeld Consulting Overall NPS
| 94% | Promoters |
|---|---|
| 6% | Passives |
| 0% | Detractors |
Mayerfeld Consulting NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2025 85 | Mar 2025 | 85 |
Apr 2025 93 | Apr 2025 | 93 |
Jun 2025 94 | Jun 2025 | 94 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Mayerfeld Consulting NPS by Gender
Mayerfeld Consulting's NPS was rated 83 by Female customers on Comparably.
Female
83
Mayerfeld Consulting's NPS was rated 83 by Female customers on Comparably.
83%
Promoters
17%
Passives
0%
Detractors
Male
N/A
Mayerfeld Consulting's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
Mayerfeld Consulting NPS by Usage
Mayerfeld Consulting's NPS was rated 89 points by customers who have used Mayerfeld Consulting's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 89 | Less than 1 Year | 89 |
Mayerfeld Consulting Customer Reviews
Out of the 6 Mayerfeld Consulting customer reviews 6 were positive and 0 were constructive. Mayerfeld Consulting customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Mayerfeld Consulting Customer Loyalty
94%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
94% of Mayerfeld Consulting users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Mayerfeld Consulting Customer Loyalty Score by Gender
Mayerfeld Consulting's Customer Loyalty score was rated 100 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Mayerfeld Consulting.
Female
100%
Yes
Male
N/A
Yes
Mayerfeld Consulting Customer Loyalty Score by Usage
Mayerfeld Consulting's Customer Loyalty score was rated 100% by customers who have used Mayerfeld Consulting's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Mayerfeld Consulting Product Quality
4.1/5
Mayerfeld Consulting has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
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Mayerfeld Consulting Product Information
Mayerfeld Consulting’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Company Size
- 1-10 Employees
Industry
Consulting
Quick Insights into Mayerfeld Consulting Product Quality
Mayerfeld Consulting's Product Quality score was rated highest by customers who have used Mayerfeld Consulting's products/services for Less than 1 Year.
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Ranked Mayerfeld Consulting Product Quality the Highest
Mayerfeld Consulting Product Quality Score by Gender
Mayerfeld Consulting's Product Quality score was rated 4 by Female customers on Comparably.
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Female
4/5
Male
N/A
Mayerfeld Consulting Product Quality Score by Usage
Mayerfeld Consulting's Product Quality score was rated 4.1 stars by customers who have used Mayerfeld Consulting's products/services for Less than 1 Year.
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Mayerfeld Consulting Pricing
Mayerfeld Consulting ROI & Value For Money
4.4/5
Mayerfeld Consulting has a value for money and ROI score of 4.4 out of 5 stars rated by its users and customers.
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Quick Insights into Mayerfeld Consulting ROI
Mayerfeld Consulting's ROI score was rated highest by Female customers.
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Ranked Mayerfeld Consulting ROI the Highest
Mayerfeld Consulting ROI Score by Gender
Mayerfeld Consulting's ROI score was rated 4.5 by Female customers on Comparably.
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Female
4.5/5
Male
N/A
Mayerfeld Consulting ROI Score by Usage
Mayerfeld Consulting's ROI score was rated 4.5 stars by customers who have used Mayerfeld Consulting's products/services for Less than 1 Year.
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Mayerfeld Consulting Customer Satisfaction (CSAT)
Mayerfeld Consulting Customer Satisfaction (CSAT) Score
100 / 100
Mayerfeld Consulting has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
41%
Satisfied
59%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Mayerfeld Consulting Customer Satisfaction
Mayerfeld Consulting's Customer Satisfaction score was rated highest by Female customers.
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Ranked Mayerfeld Consulting Customer Satisfaction the Highest
Mayerfeld Consulting Customer Satisfaction Score by Gender
Mayerfeld Consulting's Customer Satisfaction score was rated 100 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Mayerfeld Consulting.
100 / 100
FemaleVery Satisfied | 33% | |
|---|---|---|
Satisfied | 67% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Mayerfeld Consulting Customer Satisfaction Score by Usage
Mayerfeld Consulting's Customer Satisfaction score was rated 100 points by customers who have used Mayerfeld Consulting's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Mayerfeld Consulting Customer Service
4.5/5
Mayerfeld Consulting has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
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About Mayerfeld Consulting's Customer Service
Address
10 Rahel-Hirsch-Straße, Berlin, GA 10557 Germany
Website
https://www.mayerfeld.consulting/
Mayerfeld Consulting's Social Links
Quick Insights into Mayerfeld Consulting Customer Service
Mayerfeld Consulting's Customer Service score was rated highest by Male customers, and rated lowest by Female customers.
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Ranked Mayerfeld Consulting Customer Service the Highest
Ranked Mayerfeld Consulting Customer Service the Lowest
Mayerfeld Consulting Customer Service Score by Gender
Male customers rated Mayerfeld Consulting's Customer Service score 0.2 stars higher than Female customers.
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Male
4.8/5
Female
4.6/5
Mayerfeld Consulting Customer Service Score by Usage
Mayerfeld Consulting's Customer Service score was rated 4.7 stars by customers who have used Mayerfeld Consulting's products/services for Less than 1 Year.
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Mayerfeld Consulting as an Employer
4.7/5
Mayerfeld Consulting has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Mayerfeld Consulting scored a 94 for Net Promoter Score and a 83 for Employee Net Promoter Score. NPS gauges how likely a customer of Mayerfeld Consulting would recommend the brand to a friend. ENPS measures how likely Mayerfeld Consulting employees would recommend working at Mayerfeld Consulting to a friend.
Net Promoter Score
94
NPS Score
| 94% | Promoters |
|---|---|
| 6% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
83
eNPS Score
| 83% | Promoters |
|---|---|
| 17% | Passive |
| 0% | Detractors |
