24
NPS
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Medevolve, Inc.
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About Medevolve, Inc. Brand
MedEvolve offers solutions that enable specialty physician practices to work faster, get paid quicker and improve overall patient and staff experiences
Brand at a Glance
3.9/5
Product Quality
3.7/5
Pricing
3.7/5
Customer Service
Medevolve, Inc. NPS
Medevolve, Inc.'s Net Promoter Score (NPS) is a 24 with 59% Promoters, 6% Passives, and 35% Detractors. Net Promoter Score tracks whether Medevolve, Inc.'s customers would recommend using the product based on a scale of -100 to 100.
Medevolve, Inc. Overall NPS
| 59% | Promoters |
|---|---|
| 6% | Passives |
| 35% | Detractors |
Medevolve, Inc. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 22 | Aug 2020 | 22 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Medevolve, Inc. NPS by Usage
Medevolve, Inc.'s NPS was rated 28 points by customers who have used Medevolve, Inc.'s products/services for 5 to 10 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
5 to 10 Years 28 | 5 to 10 Years | 28 |
Medevolve, Inc. Product Quality
3.9/5
Medevolve, Inc. has an overall Product Quality score of 3.9 out of 5 stars rated by its users and customers.
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Medevolve, Inc. Product Information
Medevolve, Inc. serves markets in the United States. Medevolve, Inc. supports Web devices and offers products for small and medium sized businesses.
Medevolve, Inc.’s product quality score is a 3.9 out of 5 as rated by its users and customers.
- Website
- http://www.medevolve.com
Languages Supported
English
Product Type
Medical Billing Software
Medical Practice Software
Medevolve, Inc. Pricing
Medevolve, Inc. ROI & Value For Money
3.7/5
Medevolve, Inc. has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
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Medevolve, Inc. Pricing Plans
Medevolve, Inc. has a pricing structure that accommodates small and medium businesses.
Who Uses Medevolve, Inc.?
Small Businesses
Medium Businesses
Medevolve, Inc. Customer Service
3.7/5
Medevolve, Inc. has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Medevolve, Inc.'s Customer Service
Address
1115 W. 3rd Street, Little Rock, AR 72201 United States of America
Website
http://www.medevolve.com
Phone Number
800-964-5129
Medevolve, Inc.'s Social Links
Consumer vs. Employees
Medevolve, Inc. scored a 24 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of Medevolve, Inc. would recommend the brand to a friend. ENPS measures how likely Medevolve, Inc. employees would recommend working at Medevolve, Inc. to a friend.
Net Promoter Score
24
NPS Score
| 59% | Promoters |
|---|---|
| 6% | Passive |
| 35% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
