-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Mercuria Energy Trading
Marketing or Exec? Claim Your Free Account
About Mercuria Energy Trading's Brand
Distributor of energy and bulk products.. The company's energy and bulk products offer crude oil and refined petroleum products which includes petrochemicals, biofuels, environmental products, natural gas and LNG, power, coal, iron ore, base metals and a range of other dry bulk commodities and agricultural products, enabling the market places to get valuable insights and optimize the supply chain.
Mercuria Energy Trading NPS
Mercuria Energy Trading's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Mercuria Energy Trading's customers would recommend using the product based on a scale of -100 to 100.
Mercuria Energy Trading Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Mercuria Energy Trading NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2024 -100 | Oct 2024 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
