0
NPS
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Metaclipse Therapeutics
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About Metaclipse Therapeutics' Brand
Metaclipse Therapeutics Corporation is a preclinical-stage biotechnology company
Brand at a Glance
10%
Customer Loyalty
4/5
Product Quality
4/5
Pricing
4/5
Customer Service
Metaclipse Therapeutics NPS
Metaclipse Therapeutics's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Metaclipse Therapeutics's customers would recommend using the product based on a scale of -100 to 100.
Metaclipse Therapeutics Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Metaclipse Therapeutics NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2020 0 | May 2020 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Metaclipse Therapeutics Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Metaclipse Therapeutics users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Metaclipse Therapeutics Product Quality
4/5
Metaclipse Therapeutics has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Metaclipse Therapeutics' overall Product Quality score rated by its users and customers.
Metaclipse Therapeutics Product Information
Metaclipse Therapeutics’s product quality score is a 4 out of 5 as rated by its users and customers.
- Company Size
- 1-10 Employees
Industry
Tech
Biotech and Pharmaceuticals
Healthcare
Metaclipse Therapeutics Pricing
Metaclipse Therapeutics ROI & Value For Money
4/5
Metaclipse Therapeutics has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Metaclipse Therapeutics' overall ROI score rated by its users and customers.
Metaclipse Therapeutics Customer Service
4/5
Metaclipse Therapeutics has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Metaclipse Therapeutics' overall Customer Service score rated by its users and customers.
About Metaclipse Therapeutics's Customer Service
Address
3175 Presidential Drive, Atlanta, GA 30340-3907
Website
http://www.metaclipsetherapeutics.com/
Phone Number
(404)380-1342
