100
NPS
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Brand Page
Metis
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About Metis' Brand
Beautiful cloud software for managing professional services firms
Brand at a Glance
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Metis NPS
Metis's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Metis's customers would recommend using the product based on a scale of -100 to 100.
Metis Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Metis NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 100 | Aug 2020 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Metis Product Quality
5/5
Metis has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Metis Product Information
Metis serves markets in the United States, Europe, Australia, and United Kingdom. Metis supports iOS, Web, and Android devices and offers products for small and medium sized businesses.
Metis’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.getmetis.com
- Company Size
- 11-50 Employees
Industry
Tech
E-Learning
Languages Supported
English
Product Type
Time & Expense Software
Professional Services Software
Professional Services Automation (PSA) Software
Consulting Software
Time Tracking Software
Metis Pricing
Metis ROI & Value For Money
5/5
Metis has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Metis' overall ROI score rated by its users and customers.
Metis Pricing Plans
Metis has a pricing structure that accommodates small and medium businesses. Starting from £20/month, Metis uses a subscription model.
Who Uses Metis?
Small Businesses
Medium Businesses
Metis Customer Service
5/5
Metis has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Metis' overall Customer Service score rated by its users and customers.
About Metis's Customer Service
Website
http://www.getmetis.com
Metis as an Employer
4.1/5
Metis has a 4.1/5 stars for its overall company culture rated by their employees
top
15%
Consumer vs. Employees
Metis scored a 100 for Net Promoter Score and a 34 for Employee Net Promoter Score. NPS gauges how likely a customer of Metis would recommend the brand to a friend. ENPS measures how likely Metis employees would recommend working at Metis to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
34
eNPS Score
| 67% | Promoters |
|---|---|
| 0% | Passive |
| 33% | Detractors |
