24
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
MeUndies
Marketing or Exec? Claim Your Free Account
About MeUndies' Brand
The World's Most Comfortable Underwear
Brand at a Glance
69%
Customer Loyalty
4.1/5
Product Quality
3.5/5
Pricing
4/5
Customer Service
MeUndies NPS
MeUndies's Net Promoter Score (NPS) is a 24 with 51% Promoters, 22% Passives, and 27% Detractors. Net Promoter Score tracks whether MeUndies's customers would recommend using the product based on a scale of -100 to 100.
MeUndies Overall NPS
| 51% | Promoters |
|---|---|
| 22% | Passives |
| 27% | Detractors |
MeUndies NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2023 26 | Nov 2023 | 26 |
Dec 2023 24 | Dec 2023 | 24 |
Jan 2024 23 | Jan 2024 | 23 |
Feb 2024 25 | Feb 2024 | 25 |
Dec 2024 24 | Dec 2024 | 24 |
Jan 2025 26 | Jan 2025 | 26 |
Mar 2025 23 | Mar 2025 | 23 |
Apr 2025 23 | Apr 2025 | 23 |
May 2025 24 | May 2025 | 24 |
Jun 2025 23 | Jun 2025 | 23 |
Jul 2025 25 | Jul 2025 | 25 |
Nov 2025 24 | Nov 2025 | 24 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
MeUndies NPS by Gender
Male customers rated MeUndies's NPS 10 points higher than Female customers.
Male
57
MeUndies's NPS was rated 57 by Male customers on Comparably.
64%
Promoters
29%
Passives
7%
Detractors
Female
47
MeUndies's NPS was rated 47 by Female customers on Comparably.
62%
Promoters
23%
Passives
15%
Detractors
MeUndies NPS by Ethnicity
MeUndies's NPS was rated 66 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 66 | Caucasian | 66 |
MeUndies NPS by Age
MeUndies's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.
MeUndies NPS by Usage
MeUndies's NPS was rated the highest by customers who have used MeUndies's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 67 | Less than 1 Year | 67 |
1 to 2 Years 61 | 1 to 2 Years | 61 |
2 to 5 Years 49 | 2 to 5 Years | 49 |
MeUndies Customer Reviews
Out of the 10 MeUndies customer reviews 9 were positive and 1 was constructive. MeUndies customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
MeUndies Customer Loyalty
69%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
69% of MeUndies users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
MeUndies Customer Loyalty Score by Gender
Male customers rated MeUndies's Customer Loyalty score 42% higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of MeUndies.
Male
94%
Yes
Female
52%
Yes
MeUndies Customer Loyalty Score by Ethnicity
MeUndies's Customer Loyalty score was rated 80% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of MeUndies.
80
out of 100
Caucasian
MeUndies Customer Loyalty Score by Age
MeUndies's Customer Loyalty score was rated the highest by customers ages 36-40, and the lowest by customers ages 18-25.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of MeUndies.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 66% | 18-25 | 66% |
36-40 85% | 36-40 | 85% |
MeUndies Customer Loyalty Score by Usage
MeUndies's Customer Loyalty score was rated the highest by customers who have used MeUndies's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
MeUndies Product Quality
4.1/5
MeUndies has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
Sign Up to unlock MeUndies' overall Product Quality score rated by its users and customers.
MeUndies Product Information
MeUndies’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Website
- https://www.meundies.com
- Company Size
- 11-50 Employees
Industry
Retail
Quick Insights into MeUndies Product Quality
MeUndies's Product Quality score was rated highest by Male customers, and rated lowest by Female customers.
Sign Up to unlock insights into how customers have ranked MeUndies' Product Quality.
Ranked MeUndies Product Quality the Highest
Ranked MeUndies Product Quality the Lowest
MeUndies Product Quality Score by Gender
Male customers rated MeUndies's Product Quality score 0.9 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of MeUndies.
Male
4.7/5
Female
3.8/5
MeUndies Product Quality Score by Ethnicity
MeUndies's Product Quality score was rated 4.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of MeUndies.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.5 | Caucasian | 4.5 |
MeUndies Product Quality Score by Age
MeUndies's Product Quality score was rated the highest by customers ages 36-40, and the lowest by customers ages 18-25.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of MeUndies.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 4.4 | 18-25 | 4.4 |
36-40 4.6 | 36-40 | 4.6 |
MeUndies Product Quality Score by Usage
MeUndies's Product Quality score was rated the highest by customers who have used MeUndies's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
MeUndies Pricing
MeUndies ROI & Value For Money
3.5/5
MeUndies has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock MeUndies' overall ROI score rated by its users and customers.
Quick Insights into MeUndies ROI
MeUndies's ROI score was rated highest by customers ages 18-25, and rated lowest by customers who have used MeUndies's products/services for 2 to 5 Years.
Sign Up to unlock insights into how customers have ranked MeUndies' ROI score.
Ranked MeUndies ROI the Highest
Ranked MeUndies ROI the Lowest
MeUndies ROI Score by Gender
MeUndies's ROI score was rated 3.7 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of MeUndies.
Male
3.7/5
Female
3.7/5
MeUndies ROI Score by Ethnicity
MeUndies's ROI score was rated 3.9 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of MeUndies.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.9 | Caucasian | 3.9 |
MeUndies ROI Score by Age
MeUndies's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full ROI by Age data of MeUndies.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 4.2 | 18-25 | 4.2 |
36-40 4.1 | 36-40 | 4.1 |
MeUndies ROI Score by Usage
MeUndies's ROI score was rated the highest by customers who have used MeUndies's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
MeUndies Customer Satisfaction (CSAT)
MeUndies Customer Satisfaction (CSAT) Score
74 / 100
MeUndies has an overall Customer Satisfaction score of 74 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
42%
Satisfied
32%
Neither Satisfied nor Dissatisfied
18%
Dissatisfied
6%
Very Dissatisfied
2%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into MeUndies Customer Satisfaction
MeUndies's Customer Satisfaction score was rated highest by customers ages 36-40, and rated lowest by customers who have used MeUndies's products/services for 1 to 2 Years.
Sign Up to unlock insights into how customers have ranked MeUndies' Customer Satisfaction.
Ranked MeUndies Customer Satisfaction the Highest
Ranked MeUndies Customer Satisfaction the Lowest
MeUndies Customer Satisfaction Score by Gender
Male customers rated MeUndies's Customer Satisfaction score 12 points higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of MeUndies.
85 / 100
MaleVery Satisfied | 47% | |
|---|---|---|
Satisfied | 38% | |
Neither Satisfied nor Dissatisfied | 15% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
73 / 100
FemaleVery Satisfied | 37% | |
|---|---|---|
Satisfied | 36% | |
Neither Satisfied nor Dissatisfied | 18% | |
Dissatisfied | 0% | |
Very Dissatisfied | 9% |
MeUndies Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
MeUndies' Customer Satisfaction (CSAT) score was rated 94% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of MeUndies.
94 / 100
Very Satisfied
59%
Satisfied
35%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
0%
Very Dissatisfied
0%
MeUndies Customer Satisfaction Score by Age
MeUndies's Customer Satisfaction score was rated the highest by customers ages 36-40, and the lowest by customers ages 18-25.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of MeUndies.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 83% | |||||||||||||||
| 36-40 | 100% |
MeUndies Customer Satisfaction Score by Usage
MeUndies's Customer Satisfaction score was rated the highest by customers who have used MeUndies's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
MeUndies Customer Service
4/5
MeUndies has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock MeUndies' overall Customer Service score rated by its users and customers.
About MeUndies's Customer Service
Address
3650 Holdrege Ave, Culver City, CA 90016
Website
https://www.meundies.com
Phone Number
+1-888-552-6775
MeUndies's Social Links
Quick Insights into MeUndies Customer Service
MeUndies's Customer Service score was rated highest by customers ages 18-25, and rated lowest by customers who have used MeUndies's products/services for 2 to 5 Years.
Sign Up to unlock insights into how customers have ranked MeUndies' Customer Service score.
Ranked MeUndies Customer Service the Highest
Ranked MeUndies Customer Service the Lowest
MeUndies Customer Service Score by Gender
Male customers rated MeUndies's Customer Service score 0.4 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of MeUndies.
Male
4.3/5
Female
3.9/5
MeUndies Customer Service Score by Ethnicity
MeUndies's Customer Service score was rated 4.4 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of MeUndies.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.4 | Caucasian | 4.4 |
MeUndies Customer Service Score by Age
MeUndies's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of MeUndies.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 4.4 | 18-25 | 4.4 |
36-40 4.1 | 36-40 | 4.1 |
MeUndies Customer Service Score by Usage
MeUndies's Customer Service score was rated the highest by customers who have used MeUndies's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
MeUndies as an Employer
2.6/5
MeUndies has a 2.6/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
MeUndies scored a 24 for Net Promoter Score and a -66 for Employee Net Promoter Score. NPS gauges how likely a customer of MeUndies would recommend the brand to a friend. ENPS measures how likely MeUndies employees would recommend working at MeUndies to a friend.
Net Promoter Score
24
NPS Score
| 51% | Promoters |
|---|---|
| 22% | Passive |
| 27% | Detractors |
Employee Net Promoter Score
-66
eNPS Score
| 17% | Promoters |
|---|---|
| 0% | Passive |
| 83% | Detractors |
