100
NPS
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Miller Cooper &Co
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About Miller Cooper &Co's Brand
"Miller Cooper provides tax, auditing and accounting services."
Miller Cooper &Co NPS
Miller Cooper &Co's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Miller Cooper &Co's customers would recommend using the product based on a scale of -100 to 100.
Miller Cooper &Co Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Miller Cooper &Co NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2025 100 | Jan 2025 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Miller Cooper &Co as an Employer
2.5/5
Miller Cooper &Co has a 2.5/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
Miller Cooper &Co scored a 100 for Net Promoter Score and a -40 for Employee Net Promoter Score. NPS gauges how likely a customer of Miller Cooper &Co would recommend the brand to a friend. ENPS measures how likely Miller Cooper &Co employees would recommend working at Miller Cooper &Co to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-40
eNPS Score
| 20% | Promoters |
|---|---|
| 20% | Passive |
| 60% | Detractors |
