Modulus Financial Engineering NPS & Customer Reviews | Comparably
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Modulus Financial Engineering
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About Modulus Financial Engineering's Brand

Modulus Financial Engineering offers financial technology products and services for traders, brokerages and educational institutions.

Brand at a Glance

10%
Customer Loyalty
2.5/5
Product Quality
2.5/5
Pricing
2.5/5
Customer Service

Modulus Financial Engineering NPS

Modulus Financial Engineering's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Modulus Financial Engineering's customers would recommend using the product based on a scale of -100 to 100.

Modulus Financial Engineering Overall NPS

-100
NPS
0%Promoters
0%Passives
100%Detractors
Modulus Financial Engineering Overall NPS

Modulus Financial Engineering NPS Trend

-100
-50
0
50
100
Aug 2022
-100
Aug 2022-100

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Modulus Financial Engineering Customer Loyalty

10%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

10% of Modulus Financial Engineering users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

10
10%
90
90%
Modulus Financial Engineering Customer Loyalty

Modulus Financial Engineering Product Quality

2.5/5

Modulus Financial Engineering has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.

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Modulus Financial Engineering Product Information

Modulus Financial Engineering’s product quality score is a 2.5 out of 5 as rated by its users and customers.

Website
http://www.modulusfe.com
Company Size
11-50 Employees

Industry

Tech
FinTech
SaaS

Modulus Financial Engineering Pricing

Modulus Financial Engineering ROI & Value For Money

2.5/5

Modulus Financial Engineering has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.

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Modulus Financial Engineering Customer Satisfaction (CSAT)

Very Satisfied0%
Satisfied0%
Neither Satisfied nor Dissatisfied100%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
100%
Dissatisfied
0%
Very Dissatisfied
0%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Modulus Financial Engineering Customer Service

2.5/5

Modulus Financial Engineering has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.

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About Modulus Financial Engineering's Customer Service

Address

9375 E Sea Blvd Suite 100, Scottsdale, AZ


Website

http://www.modulusfe.com


Phone Number

(888) 318-3754

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