100
NPS
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MOJIO
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About MOJIO's Brand
Scalable, secure and hardware-agnostic, Mojio is the platform and SaaS solution provider of choice to build, launch and scale connected mobility services. Founded in 2012, Mojio has growing teams in Silicon Valley and Vancouver, and counts some of the world’s biggest brands as customers, investors and partners, including Amazon, Bosch, Deutsche Telekom, Microsoft, T-Mobile and Vivint. Mojio’s platform, apps and services deliver a smarter, safer and more convenient car ownership experience for the global driving community. With over 15 billion miles of driving data gathered from more than a million vehicles, Mojio’s big data analytics framework uses machine learning to generate actionable insights, unlocking the next generation of revenue streams for companies throughout the automotive value chain. Learn more at moj.io. Force by Mojio is the ideal GPS fleet tracking solution for small businesses that rely on their vehicles to get the job done. Learn more at forcebymojio.com
Brand at a Glance
10%
Customer Loyalty
5/5
Product Quality
4.5/5
Pricing
4.5/5
Customer Service
MOJIO NPS
MOJIO's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether MOJIO's customers would recommend using the product based on a scale of -100 to 100.
MOJIO Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
MOJIO NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2021 100 | Feb 2021 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
MOJIO Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of MOJIO users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
MOJIO Product Quality
5/5
MOJIO has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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MOJIO Product Information
MOJIO’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://www.moj.io
- Company Size
- 51-200 Employees
Industry
Tech
AI, Big Data and Analytics
Mobile App
SaaS
MOJIO Pricing
MOJIO ROI & Value For Money
4.5/5
MOJIO has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
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MOJIO Customer Service
4.5/5
MOJIO has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
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About MOJIO's Customer Service
Address
1100-808 West Hastings, Vancouver V6C 2X4 Canada
Website
https://www.moj.io
Phone Number
(855) 556-6546
MOJIO's Social Links
MOJIO as an Employer
4.1/5
MOJIO has a 4.1/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
MOJIO scored a 100 for Net Promoter Score and a 39 for Employee Net Promoter Score. NPS gauges how likely a customer of MOJIO would recommend the brand to a friend. ENPS measures how likely MOJIO employees would recommend working at MOJIO to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
39
eNPS Score
| 50% | Promoters |
|---|---|
| 39% | Passive |
| 11% | Detractors |
