100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
MojoTech
Marketing or Exec? Claim Your Free Account
About MojoTech's Brand
Software Design and Development Agency
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
MojoTech NPS
MojoTech's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether MojoTech's customers would recommend using the product based on a scale of -100 to 100.
MojoTech Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
MojoTech NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2023 100 | Jul 2023 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
MojoTech Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of MojoTech users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
MojoTech Product Quality
5/5
MojoTech has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock MojoTech's overall Product Quality score rated by its users and customers.
MojoTech Product Information
MojoTech’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.mojotech.com
- Company Size
- 11-50 Employees
Industry
Tech
Business Services
Enterprise
Mobile App
Productivity
SaaS
Small Business Services
MojoTech Pricing
MojoTech ROI & Value For Money
5/5
MojoTech has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock MojoTech's overall ROI score rated by its users and customers.
MojoTech Customer Satisfaction (CSAT)
MojoTech Customer Satisfaction (CSAT) Score
100 / 100
MojoTech has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
MojoTech Customer Service
5/5
MojoTech has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock MojoTech's overall Customer Service score rated by its users and customers.
About MojoTech's Customer Service
Address
Providence, RI 02903
Website
http://www.mojotech.com
MojoTech as an Employer
3.9/5
MojoTech has a 3.9/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
MojoTech scored a 100 for Net Promoter Score and a 60 for Employee Net Promoter Score. NPS gauges how likely a customer of MojoTech would recommend the brand to a friend. ENPS measures how likely MojoTech employees would recommend working at MojoTech to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
60
eNPS Score
| 60% | Promoters |
|---|---|
| 40% | Passive |
| 0% | Detractors |
