-19
NPS
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Monetize More
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About Monetize More's Brand
An Official Google Adsense Certified Partner offering Ad Optimization for Publishers
Brand at a Glance
69%
Customer Loyalty
3.6/5
Product Quality
3.1/5
Pricing
3.3/5
Customer Service
Monetize More NPS
Monetize More's Net Promoter Score (NPS) is a -19 with 31% Promoters, 19% Passives, and 50% Detractors. Net Promoter Score tracks whether Monetize More's customers would recommend using the product based on a scale of -100 to 100.
Monetize More Overall NPS
| 31% | Promoters |
|---|---|
| 19% | Passives |
| 50% | Detractors |
Monetize More NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2021 -100 | Nov 2021 | -100 |
Jun 2022 0 | Jun 2022 | 0 |
Aug 2022 -33 | Aug 2022 | -33 |
Dec 2022 -50 | Dec 2022 | -50 |
Jul 2023 -40 | Jul 2023 | -40 |
Aug 2023 -12 | Aug 2023 | -12 |
Oct 2023 0 | Oct 2023 | 0 |
Jan 2024 -10 | Jan 2024 | -10 |
Apr 2024 -16 | Apr 2024 | -16 |
Dec 2024 -13 | Dec 2024 | -13 |
Feb 2025 -19 | Feb 2025 | -19 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Monetize More Customer Loyalty
69%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
69% of Monetize More users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Monetize More Product Quality
3.6/5
Monetize More has an overall Product Quality score of 3.6 out of 5 stars rated by its users and customers.
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Monetize More Product Information
Monetize More’s product quality score is a 3.6 out of 5 as rated by its users and customers.
- Website
- http://www.monetizemore.com
- Company Size
- 51-200 Employees
Industry
Tech
AdTech
Monetize More Pricing
Monetize More ROI & Value For Money
3.1/5
Monetize More has a value for money and ROI score of 3.1 out of 5 stars rated by its users and customers.
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Monetize More Customer Satisfaction (CSAT)
Monetize More Customer Satisfaction (CSAT) Score
79 / 100
Monetize More has an overall Customer Satisfaction score of 79 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
58%
Satisfied
21%
Neither Satisfied nor Dissatisfied
7%
Dissatisfied
0%
Very Dissatisfied
14%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Monetize More Customer Service
3.3/5
Monetize More has an overall Customer Service score of 3.3 out of 5 stars rated by its users and customers.
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About Monetize More's Customer Service
Address
770 Fisgard Street, V8W 0B8 Canada
Website
http://www.monetizemore.com
Phone Number
1(650) 741-1250
Monetize More as an Employer
3.5/5
Monetize More has a 3.5/5 stars for its overall company culture rated by their employees
bottom
35%
Consumer vs. Employees
Monetize More scored a -19 for Net Promoter Score and a 19 for Employee Net Promoter Score. NPS gauges how likely a customer of Monetize More would recommend the brand to a friend. ENPS measures how likely Monetize More employees would recommend working at Monetize More to a friend.
Net Promoter Score
-19
NPS Score
| 31% | Promoters |
|---|---|
| 19% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
19
eNPS Score
| 55% | Promoters |
|---|---|
| 9% | Passive |
| 36% | Detractors |
