60
NPS
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Monolithic Power Systems
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About Monolithic Power Systems' Brand
Brand at a Glance
55%
Customer Loyalty
3.7/5
Product Quality
3.7/5
Pricing
3.7/5
Customer Service
Monolithic Power Systems NPS
Monolithic Power Systems's Net Promoter Score (NPS) is a 60 with 80% Promoters, 0% Passives, and 20% Detractors. Net Promoter Score tracks whether Monolithic Power Systems's customers would recommend using the product based on a scale of -100 to 100.
Monolithic Power Systems Overall NPS
| 80% | Promoters |
|---|---|
| 0% | Passives |
| 20% | Detractors |
Monolithic Power Systems NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2021 100 | Jun 2021 | 100 |
Sep 2022 100 | Sep 2022 | 100 |
Nov 2023 100 | Nov 2023 | 100 |
Sep 2025 50 | Sep 2025 | 50 |
Oct 2025 60 | Oct 2025 | 60 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Monolithic Power Systems Customer Loyalty
55%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
55% of Monolithic Power Systems users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Monolithic Power Systems Product Quality
3.7/5
Monolithic Power Systems has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
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Monolithic Power Systems Product Information
Monolithic Power Systems’s product quality score is a 3.7 out of 5 as rated by its users and customers.
Monolithic Power Systems Pricing
Monolithic Power Systems ROI & Value For Money
3.7/5
Monolithic Power Systems has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
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Monolithic Power Systems Customer Satisfaction (CSAT)
Monolithic Power Systems Customer Satisfaction (CSAT) Score
100 / 100
Monolithic Power Systems has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Monolithic Power Systems Customer Service
3.7/5
Monolithic Power Systems has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Monolithic Power Systems's Customer Service
Website
http://www.monolithicpower.com
Monolithic Power Systems as an Employer
3.7/5
Monolithic Power Systems has a 3.7/5 stars for its overall company culture rated by their employees
bottom
5%
CEO of Monolithic Power Systems
In the Bottom 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Monolithic Power Systems scored a 60 for Net Promoter Score and a -34 for Employee Net Promoter Score. NPS gauges how likely a customer of Monolithic Power Systems would recommend the brand to a friend. ENPS measures how likely Monolithic Power Systems employees would recommend working at Monolithic Power Systems to a friend.
Net Promoter Score
60
NPS Score
| 80% | Promoters |
|---|---|
| 0% | Passive |
| 20% | Detractors |
Employee Net Promoter Score
-34
eNPS Score
| 33% | Promoters |
|---|---|
| 0% | Passive |
| 67% | Detractors |
