100
NPS
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Brand Page
Movideo
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About Movideo's Brand
Movideo is a managed video platform that provides cloud services, tools and infrastructure used by media companies.
Brand at a Glance
10%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Movideo NPS
Movideo's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Movideo's customers would recommend using the product based on a scale of -100 to 100.
Movideo Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Movideo NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2020 100 | Sep 2020 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Movideo Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Movideo users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Movideo Product Quality
5/5
Movideo has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Movideo Product Information
Movideo’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://movideo.com/
- Company Size
- 11-50 Employees
Industry
Tech
Content
Enterprise
Media
SaaS
Sports & Entertainment
Movideo Pricing
Movideo ROI & Value For Money
5/5
Movideo has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Movideo Customer Service
5/5
Movideo has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Movideo's Customer Service
Address
Level 4, 21 – 31 Goodwood Street, 3121 Australia
Website
http://movideo.com/
Phone Number
61396356696
