84
NPS
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Brand Page
Moxi Works
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About Moxi Works' Brand
Intelligent productivity system for real estate agents and brokerages.
Brand at a Glance
4.2/5
Product Quality
4.5/5
Pricing
5/5
Customer Service
Moxi Works NPS
Moxi Works's Net Promoter Score (NPS) is a 84 with 89% Promoters, 6% Passives, and 5% Detractors. Net Promoter Score tracks whether Moxi Works's customers would recommend using the product based on a scale of -100 to 100.
Moxi Works Overall NPS
| 89% | Promoters |
|---|---|
| 6% | Passives |
| 5% | Detractors |
Moxi Works NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 84 | Aug 2020 | 84 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Moxi Works Product Quality
4.2/5
Moxi Works has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
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Moxi Works Product Information
Moxi Works serves markets in the United States and Canada. Moxi Works supports Web devices and offers products for small, medium, and large sized businesses.
Moxi Works’s product quality score is a 4.2 out of 5 as rated by its users and customers.
- Website
- http://moxiworks.com/
- Company Size
- 11-50 Employees
Languages Supported
English
French
Moxi Works Pricing
Moxi Works ROI & Value For Money
4.5/5
Moxi Works has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
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Moxi Works Pricing Plans
Moxi Works has a pricing structure that accommodates small, medium, and large businesses.
Who Uses Moxi Works?
Small Businesses
Medium Businesses
Large Enterprises
Moxi Works Customer Service
5/5
Moxi Works has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Moxi Works's Customer Service
Address
815 Western Ave, Ste 400, Seattle, WA 98104
Website
http://moxiworks.com/
Phone Number
+1 (206) 673-4591
Consumer vs. Employees
Moxi Works scored a 84 for Net Promoter Score and a -50 for Employee Net Promoter Score. NPS gauges how likely a customer of Moxi Works would recommend the brand to a friend. ENPS measures how likely Moxi Works employees would recommend working at Moxi Works to a friend.
Net Promoter Score
84
NPS Score
| 89% | Promoters |
|---|---|
| 6% | Passive |
| 5% | Detractors |
Employee Net Promoter Score
-50
eNPS Score
| 0% | Promoters |
|---|---|
| 50% | Passive |
| 50% | Detractors |
