-1
NPS
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Nakisa
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About Nakisa's Brand
Brand at a Glance
3.4/5
Product Quality
3.7/5
Pricing
Nakisa NPS
Nakisa's Net Promoter Score (NPS) is a -1 with 37% Promoters, 25% Passives, and 38% Detractors. Net Promoter Score tracks whether Nakisa's customers would recommend using the product based on a scale of -100 to 100.
Nakisa Overall NPS
| 37% | Promoters |
|---|---|
| 25% | Passives |
| 38% | Detractors |
Nakisa NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 0 | Aug 2020 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Nakisa NPS by Usage
Nakisa's NPS was rated 17 points by customers who have used Nakisa's products/services for 1 to 2 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 17 | 1 to 2 Years | 17 |
Nakisa Product Quality
3.4/5
Nakisa has an overall Product Quality score of 3.4 out of 5 stars rated by its users and customers.
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Nakisa Product Information
Nakisa serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. Nakisa supports Web devices and offers products for medium and large sized businesses.
Nakisa’s product quality score is a 3.4 out of 5 as rated by its users and customers.
- Website
- https://www.nakisa.com
Languages Supported
English
French
Spanish
Nakisa Pricing
Nakisa ROI & Value For Money
3.7/5
Nakisa has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Nakisa's overall ROI score rated by its users and customers.
Nakisa Pricing Plans
Nakisa has a pricing structure that accommodates medium and large businesses.
Who Uses Nakisa?
Medium Businesses
Large Enterprises
Consumer vs. Employees
Nakisa scored a -1 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Nakisa would recommend the brand to a friend. ENPS measures how likely Nakisa employees would recommend working at Nakisa to a friend.
Net Promoter Score
-1
NPS Score
| 37% | Promoters |
|---|---|
| 25% | Passive |
| 38% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
