-89
NPS
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NETSPEND CORPORATION
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About NETSPEND CORPORATION's Brand
Brand at a Glance
73%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
NETSPEND CORPORATION NPS
NETSPEND CORPORATION's Net Promoter Score (NPS) is a -89 with 5% Promoters, 1% Passives, and 94% Detractors. Net Promoter Score tracks whether NETSPEND CORPORATION's customers would recommend using the product based on a scale of -100 to 100.
NETSPEND CORPORATION Overall NPS
| 5% | Promoters |
|---|---|
| 1% | Passives |
| 94% | Detractors |
NETSPEND CORPORATION NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2024 -88 | Aug 2024 | -88 |
Oct 2024 -88 | Oct 2024 | -88 |
Nov 2024 -88 | Nov 2024 | -88 |
Feb 2025 -88 | Feb 2025 | -88 |
Mar 2025 -88 | Mar 2025 | -88 |
Apr 2025 -88 | Apr 2025 | -88 |
May 2025 -88 | May 2025 | -88 |
Jun 2025 -88 | Jun 2025 | -88 |
Jul 2025 -88 | Jul 2025 | -88 |
Aug 2025 -88 | Aug 2025 | -88 |
Sep 2025 -88 | Sep 2025 | -88 |
Dec 2025 -88 | Dec 2025 | -88 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
NETSPEND CORPORATION NPS by Gender
Male customers rated NETSPEND CORPORATION's NPS 2 points higher than Female customers.
Male
-96
NETSPEND CORPORATION's NPS was rated -96 by Male customers on Comparably.
2%
Promoters
0%
Passives
98%
Detractors
Female
-98
NETSPEND CORPORATION's NPS was rated -98 by Female customers on Comparably.
1%
Promoters
0%
Passives
99%
Detractors
NETSPEND CORPORATION NPS by Ethnicity
NETSPEND CORPORATION's NPS was rated the highest by Native American customers, and the lowest by Other customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -96 | Caucasian | -96 |
Hispanic or Latino -100 | Hispanic or Latino | -100 |
African American/Black -100 | African American/Black | -100 |
Native American -76 | Native American | -76 |
Other -100 | Other | -100 |
NETSPEND CORPORATION NPS by Age
NETSPEND CORPORATION's NPS was rated the highest by customers ages 36-40, and the lowest by customers ages 66+.
NETSPEND CORPORATION NPS by Usage
NETSPEND CORPORATION's NPS was rated the highest by customers who have used NETSPEND CORPORATION's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -92 | Less than 1 Year | -92 |
1 to 2 Years -92 | 1 to 2 Years | -92 |
2 to 5 Years -100 | 2 to 5 Years | -100 |
5 to 10 Years -100 | 5 to 10 Years | -100 |
Over 10 Years -100 | Over 10 Years | -100 |
NETSPEND CORPORATION Customer Reviews
Out of the 18 NETSPEND CORPORATION customer reviews 0 were positive and 18 were constructive. NETSPEND CORPORATION customer reviews reflect that all customers expect a better service or product from the company and believe there is room for improvement.
NETSPEND CORPORATION Customer Loyalty
73%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
73% of NETSPEND CORPORATION users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
NETSPEND CORPORATION Customer Loyalty Score by Gender
Male customers rated NETSPEND CORPORATION's Customer Loyalty score 3% higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of NETSPEND CORPORATION.
Male
73%
Yes
Female
70%
Yes
NETSPEND CORPORATION Customer Loyalty Score by Ethnicity
NETSPEND CORPORATION's Customer Loyalty score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of NETSPEND CORPORATION.
71
out of 100
Caucasian
87
out of 100
Hispanic or Latino
71
out of 100
African American/Black
78
out of 100
Native American
66
out of 100
Other
NETSPEND CORPORATION Customer Loyalty Score by Age
NETSPEND CORPORATION's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of NETSPEND CORPORATION.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 64% | 18-25 | 64% |
26-30 73% | 26-30 | 73% |
31-35 87% | 31-35 | 87% |
36-40 43% | 36-40 | 43% |
41-45 86% | 41-45 | 86% |
46-50 84% | 46-50 | 84% |
51-55 78% | 51-55 | 78% |
56-60 67% | 56-60 | 67% |
61-65 55% | 61-65 | 55% |
66+ 72% | 66+ | 72% |
NETSPEND CORPORATION Customer Loyalty Score by Usage
NETSPEND CORPORATION's Customer Loyalty score was rated the highest by customers who have used NETSPEND CORPORATION's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
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NETSPEND CORPORATION Customer Loyalty Score by Industry
NETSPEND CORPORATION's Customer Loyalty score was rated the highest by Consumer Services industry customers, and the lowest by Automotive and Transportation industry customers.
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NETSPEND CORPORATION Product Quality
1.5/5
NETSPEND CORPORATION has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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NETSPEND CORPORATION Product Information
NETSPEND CORPORATION’s product quality score is a 1.5 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated NETSPEND CORPORATION's product the highest.
- Company Size
- 501-1,000 Employees
Industry
Tech
Quick Insights into NETSPEND CORPORATION Product Quality
NETSPEND CORPORATION's Product Quality score was rated highest by customers ages 18-25, and rated lowest by customers from the Tech industry.
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Ranked NETSPEND CORPORATION Product Quality the Highest
Ranked NETSPEND CORPORATION Product Quality the Lowest
NETSPEND CORPORATION Product Quality Score by Gender
NETSPEND CORPORATION's Product Quality score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of NETSPEND CORPORATION.
Male
1.5/5
Female
1.5/5
NETSPEND CORPORATION Product Quality Score by Ethnicity
NETSPEND CORPORATION's Product Quality score was rated 1.5 stars by both African American/Black and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of NETSPEND CORPORATION.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Native American 1.5 | Native American | 1.5 |
Other 1.5 | Other | 1.5 |
NETSPEND CORPORATION Product Quality Score by Age
NETSPEND CORPORATION's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of NETSPEND CORPORATION.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 1.6 | 18-25 | 1.6 |
26-30 1.5 | 26-30 | 1.5 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
NETSPEND CORPORATION Product Quality Score by Usage
NETSPEND CORPORATION's Product Quality score was rated 1.5 stars by customers who have used NETSPEND CORPORATION's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
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NETSPEND CORPORATION Product Quality Score by Industry
NETSPEND CORPORATION's Product Quality score was rated 1.5 stars by both Accounting and Tech industry customers.
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NETSPEND CORPORATION Pricing
NETSPEND CORPORATION ROI & Value For Money
1.5/5
NETSPEND CORPORATION has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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NETSPEND CORPORATION Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Legal industry. The users from the Accounting industry think that they had the lowest ROI from NETSPEND CORPORATION.
Quick Insights into NETSPEND CORPORATION ROI
NETSPEND CORPORATION's ROI score was rated highest by customers ages 18-25, and rated lowest by customers from the Tech industry.
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Ranked NETSPEND CORPORATION ROI the Highest
Ranked NETSPEND CORPORATION ROI the Lowest
NETSPEND CORPORATION ROI Score by Gender
NETSPEND CORPORATION's ROI score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of NETSPEND CORPORATION.
Male
1.5/5
Female
1.5/5
NETSPEND CORPORATION ROI Score by Ethnicity
NETSPEND CORPORATION's ROI score was rated 1.5 stars by both African American/Black and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of NETSPEND CORPORATION.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Native American 1.5 | Native American | 1.5 |
Other 1.5 | Other | 1.5 |
NETSPEND CORPORATION ROI Score by Age
NETSPEND CORPORATION's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full ROI by Age data of NETSPEND CORPORATION.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 1.7 | 18-25 | 1.7 |
26-30 1.5 | 26-30 | 1.5 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
NETSPEND CORPORATION ROI Score by Usage
NETSPEND CORPORATION's ROI score was rated 1.5 stars by customers who have used NETSPEND CORPORATION's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
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NETSPEND CORPORATION ROI Score by Industry
NETSPEND CORPORATION's ROI score was rated the highest by Legal industry customers, and the lowest by Tech industry customers.
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NETSPEND CORPORATION Customer Satisfaction (CSAT)
NETSPEND CORPORATION Customer Satisfaction (CSAT) Score
6 / 100
NETSPEND CORPORATION has an overall Customer Satisfaction score of 6 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
6%
Satisfied
0%
Neither Satisfied nor Dissatisfied
4%
Dissatisfied
7%
Very Dissatisfied
83%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into NETSPEND CORPORATION Customer Satisfaction
NETSPEND CORPORATION's Customer Satisfaction score was rated highest by customers from the Architecture and Planning industry, and rated lowest by customers from the Tech industry.
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Ranked NETSPEND CORPORATION Customer Satisfaction the Highest
Ranked NETSPEND CORPORATION Customer Satisfaction the Lowest
NETSPEND CORPORATION Customer Satisfaction Score by Gender
Male customers rated NETSPEND CORPORATION's Customer Satisfaction score 1 points higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of NETSPEND CORPORATION.
2 / 100
MaleVery Satisfied | 2% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 6% | |
Dissatisfied | 4% | |
Very Dissatisfied | 88% |
1 / 100
FemaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 1% | |
Neither Satisfied nor Dissatisfied | 1% | |
Dissatisfied | 6% | |
Very Dissatisfied | 92% |
NETSPEND CORPORATION Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
NETSPEND CORPORATION's Customer Satisfaction (CSAT) score was rated 0% according to Caucasian users and customers.
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0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
6%
Very Dissatisfied
94%
CSAT according to Hispanic or Latino
NETSPEND CORPORATION's Customer Satisfaction (CSAT) score was rated 0% according to Hispanic or Latino users and customers.
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0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
CSAT according to African American/Black
NETSPEND CORPORATION's Customer Satisfaction (CSAT) score was rated 0% according to African American/Black users and customers.
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0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
7%
Dissatisfied
8%
Very Dissatisfied
85%
CSAT according to Native American
NETSPEND CORPORATION's Customer Satisfaction (CSAT) score was rated 12% according to Native American users and customers.
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12 / 100
Very Satisfied
12%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
88%
CSAT according to Other
NETSPEND CORPORATION's Customer Satisfaction (CSAT) score was rated 6% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of NETSPEND CORPORATION.
6 / 100
Very Satisfied
0%
Satisfied
6%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
0%
Very Dissatisfied
88%
NETSPEND CORPORATION Customer Satisfaction Score by Age
NETSPEND CORPORATION's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of NETSPEND CORPORATION.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 20% | |||||||||||||||
| 26-30 | 0% | |||||||||||||||
| 31-35 | 0% | |||||||||||||||
| 36-40 | 9% | |||||||||||||||
| 41-45 | 0% | |||||||||||||||
| 46-50 | 0% | |||||||||||||||
| 51-55 | 0% | |||||||||||||||
| 56-60 | 0% | |||||||||||||||
| 61-65 | 0% | |||||||||||||||
| 66+ | 0% |
NETSPEND CORPORATION Customer Satisfaction Score by Usage
NETSPEND CORPORATION's Customer Satisfaction score was rated the highest by customers who have used NETSPEND CORPORATION's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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NETSPEND CORPORATION Customer Satisfaction Score by Industry
NETSPEND CORPORATION's Customer Satisfaction score was rated the highest by Architecture and Planning industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "NETSPEND CORPORATION Customer Satisfaction Score by Industry",
"text": "NETSPEND CORPORATION's Customer Satisfaction score was rated the highest by Architecture and Planning industry customers, and the lowest by Tech industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "NETSPEND CORPORATION's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Accounting",
"groupId": 495,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "NETSPEND CORPORATION's Customer Satisfaction score is rated by Accounting customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
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"groupId": 498,
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"stars": 0,
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},
{
"label": "Arts and Entertainment",
"groupId": 499,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "NETSPEND CORPORATION's Customer Satisfaction score is rated by Arts and Entertainment customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Automotive and Transportation",
"groupId": 500,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "NETSPEND CORPORATION's Customer Satisfaction score is rated by Automotive and Transportation customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Banking and Financial Services",
"groupId": 501,
"score": 0,
"stars": 0,
"csatScore": 0,
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"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Business and Consumer Services",
"groupId": 504,
"score": 25,
"stars": 0,
"csatScore": 25,
"text": "NETSPEND CORPORATION's Customer Satisfaction score is rated by Business and Consumer Services customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 25
},
{
"label": "Construction",
"groupId": 510,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "NETSPEND CORPORATION's Customer Satisfaction score is rated by Construction customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Consumer Services",
"groupId": 514,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "NETSPEND CORPORATION's Customer Satisfaction score is rated by Consumer Services customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Healthcare, Hospitals and Medicine",
"groupId": 522,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "NETSPEND CORPORATION's Customer Satisfaction score is rated by Healthcare, Hospitals and Medicine customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Legal",
"groupId": 529,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "NETSPEND CORPORATION's Customer Satisfaction score is rated by Legal customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Manufacturing and Machinery",
"groupId": 533,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "NETSPEND CORPORATION's Customer Satisfaction score is rated by Manufacturing and Machinery customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Military and Defense",
"groupId": 538,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "NETSPEND CORPORATION's Customer Satisfaction score is rated by Military and Defense customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
}
]
}NETSPEND CORPORATION Customer Service
1.5/5
NETSPEND CORPORATION has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About NETSPEND CORPORATION's Customer Service
Address
Temple, TX 31901
Quick Insights into NETSPEND CORPORATION Customer Service
NETSPEND CORPORATION's Customer Service score was rated highest by customers ages 18-25, and rated lowest by customers from the Tech industry.
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Ranked NETSPEND CORPORATION Customer Service the Highest
Ranked NETSPEND CORPORATION Customer Service the Lowest
NETSPEND CORPORATION Customer Service Score by Gender
NETSPEND CORPORATION's Customer Service score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of NETSPEND CORPORATION.
Male
1.5/5
Female
1.5/5
NETSPEND CORPORATION Customer Service Score by Ethnicity
NETSPEND CORPORATION's Customer Service score was rated the highest by Native American customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of NETSPEND CORPORATION.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Native American 1.6 | Native American | 1.6 |
Other 1.5 | Other | 1.5 |
NETSPEND CORPORATION Customer Service Score by Age
NETSPEND CORPORATION's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of NETSPEND CORPORATION.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 1.8 | 18-25 | 1.8 |
26-30 1.5 | 26-30 | 1.5 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
NETSPEND CORPORATION Customer Service Score by Usage
NETSPEND CORPORATION's Customer Service score was rated 1.5 stars by customers who have used NETSPEND CORPORATION's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
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NETSPEND CORPORATION Customer Service Score by Industry
NETSPEND CORPORATION's Customer Service score was rated the highest by Architecture and Planning industry customers, and the lowest by Tech industry customers.
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NETSPEND CORPORATION as an Employer
2.5/5
NETSPEND CORPORATION has a 2.5/5 stars for its overall company culture rated by their employees
bottom
10%
CEO of NETSPEND CORPORATION
In the Bottom 10% of Similar Sized Companies on Comparably.
Consumer vs. Employees
NETSPEND CORPORATION scored a -89 for Net Promoter Score and a -18 for Employee Net Promoter Score. NPS gauges how likely a customer of NETSPEND CORPORATION would recommend the brand to a friend. ENPS measures how likely NETSPEND CORPORATION employees would recommend working at NETSPEND CORPORATION to a friend.
Net Promoter Score
-89
NPS Score
| 5% | Promoters |
|---|---|
| 1% | Passive |
| 94% | Detractors |
Employee Net Promoter Score
-18
eNPS Score
| 35% | Promoters |
|---|---|
| 12% | Passive |
| 53% | Detractors |
