-100
NPS
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NEURO+
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About NEURO+ Brand
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Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
2.5/5
Pricing
1.5/5
Customer Service
NEURO+ NPS
NEURO+'s Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether NEURO+'s customers would recommend using the product based on a scale of -100 to 100.
NEURO+ Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
NEURO+ NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 -100 | Aug 2020 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
NEURO+ Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of NEURO+ users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
NEURO+ Product Quality
1.5/5
NEURO+ has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock NEURO+ overall Product Quality score rated by its users and customers.
NEURO+ Product Information
NEURO+’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://neuropl.us/
- Company Size
- 1-10 Employees
Industry
Tech
Healthcare
NEURO+ Pricing
NEURO+ ROI & Value For Money
2.5/5
NEURO+ has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock NEURO+ overall ROI score rated by its users and customers.
NEURO+ Customer Service
1.5/5
NEURO+ has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock NEURO+ overall Customer Service score rated by its users and customers.
About NEURO+'s Customer Service
Address
201 W. Main St., Suite 001, Durham, NC
Website
http://neuropl.us/
Phone Number
(919) 408-7552
Consumer vs. Employees
NEURO+ scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of NEURO+ would recommend the brand to a friend. ENPS measures how likely NEURO+ employees would recommend working at NEURO+ to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
