100
NPS
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Brand Page
New/Mode
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About New/Mode's Brand
The world's most advanced campaign engagement tools, at a price causes can afford. Empower your supporters. Shape public decisions. Win your campaigns.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
New/Mode NPS
New/Mode's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether New/Mode's customers would recommend using the product based on a scale of -100 to 100.
New/Mode Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
New/Mode NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2020 100 | Jun 2020 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
New/Mode Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of New/Mode users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
New/Mode Product Quality
5/5
New/Mode has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock New/Mode's overall Product Quality score rated by its users and customers.
New/Mode Product Information
New/Mode’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://www.newmode.net
- Company Size
- 1-10 Employees
Industry
Tech
Non-Profit
Enterprise
SaaS
New/Mode Pricing
New/Mode ROI & Value For Money
5/5
New/Mode has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock New/Mode's overall ROI score rated by its users and customers.
New/Mode Customer Service
5/5
New/Mode has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock New/Mode's overall Customer Service score rated by its users and customers.
About New/Mode's Customer Service
Address
2000 Sierra Point Parkway, Toronto, IA 94005 United States of America
Website
https://www.newmode.net
Phone Number
650-244-4000
New/Mode's Social Links
Consumer vs. Employees
New/Mode scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of New/Mode would recommend the brand to a friend. ENPS measures how likely New/Mode employees would recommend working at New/Mode to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
