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NPS
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Nobilis Health
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About Nobilis Health's Brand
Nobilis Health strategically partners with physicians in the development and management of ambulatory surgical centers
Brand at a Glance
55%
Customer Loyalty
3.7/5
Product Quality
4/5
Pricing
4/5
Customer Service
Nobilis Health NPS
Nobilis Health's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether Nobilis Health's customers would recommend using the product based on a scale of -100 to 100.
Nobilis Health Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
Nobilis Health NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2022 -100 | Oct 2022 | -100 |
Apr 2026 0 | Apr 2026 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Nobilis Health Customer Loyalty
55%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
55% of Nobilis Health users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Nobilis Health Product Quality
3.7/5
Nobilis Health has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Nobilis Health's overall Product Quality score rated by its users and customers.
Nobilis Health Product Information
Nobilis Health’s product quality score is a 3.7 out of 5 as rated by its users and customers.
- Website
- http://nobilishealth.com
- Company Size
- 201-500 Employees
Industry
Tech
Analytics
Enterprise
Healthcare
SaaS
Nobilis Health Pricing
Nobilis Health ROI & Value For Money
4/5
Nobilis Health has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Nobilis Health Customer Satisfaction (CSAT)
Nobilis Health Customer Satisfaction (CSAT) Score
50 / 100
Nobilis Health has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
0%
Neither Satisfied nor Dissatisfied
50%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Nobilis Health Customer Service
4/5
Nobilis Health has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About Nobilis Health's Customer Service
Address
4120 Southwest Freeway,, Suite 150, Houston, TX
Website
http://nobilishealth.com
Phone Number
(713) 355-8614
Consumer vs. Employees
Nobilis Health scored a 0 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Nobilis Health would recommend the brand to a friend. ENPS measures how likely Nobilis Health employees would recommend working at Nobilis Health to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
