-100
NPS
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Brand Page
Noble Corporation
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About Noble Corporation's Brand
Noble Corporation plc is an offshore drilling contractor based in London, United Kingdom.
Brand at a Glance
100%
Customer Loyalty
4.5/5
Product Quality
2.5/5
Pricing
2.5/5
Customer Service
Noble Corporation NPS
Noble Corporation's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Noble Corporation's customers would recommend using the product based on a scale of -100 to 100.
Noble Corporation Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Noble Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2022 -100 | Jan 2022 | -100 |
Aug 2024 -100 | Aug 2024 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Noble Corporation Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Noble Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Noble Corporation Product Quality
4.5/5
Noble Corporation has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Noble Corporation's overall Product Quality score rated by its users and customers.
Noble Corporation Product Information
Noble Corporation’s product quality score is a 4.5 out of 5 as rated by its users and customers.
- Website
- http://www.noblecorp.com/
- Company Size
- 5,001-10,000 Employees
Noble Corporation Pricing
Noble Corporation ROI & Value For Money
2.5/5
Noble Corporation has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
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Noble Corporation Customer Satisfaction (CSAT)
Noble Corporation Customer Satisfaction (CSAT) Score
100 / 100
Noble Corporation has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Noble Corporation Customer Service
2.5/5
Noble Corporation has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Noble Corporation's overall Customer Service score rated by its users and customers.
About Noble Corporation's Customer Service
Website
http://www.noblecorp.com/
Phone Number
+44 20 3008 7597
Consumer vs. Employees
Noble Corporation scored a -100 for Net Promoter Score and a -16 for Employee Net Promoter Score. NPS gauges how likely a customer of Noble Corporation would recommend the brand to a friend. ENPS measures how likely Noble Corporation employees would recommend working at Noble Corporation to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-16
eNPS Score
| 17% | Promoters |
|---|---|
| 50% | Passive |
| 33% | Detractors |
