0
NPS
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Noble Drilling
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About Noble Drilling's Brand
Major contract driller of oil and natural gas wells.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
2.5/5
Pricing
4.5/5
Customer Service
Noble Drilling NPS
Noble Drilling's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Noble Drilling's customers would recommend using the product based on a scale of -100 to 100.
Noble Drilling Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Noble Drilling NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2020 0 | May 2020 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Noble Drilling Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Noble Drilling users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Noble Drilling Product Quality
4/5
Noble Drilling has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Noble Drilling's overall Product Quality score rated by its users and customers.
Noble Drilling Product Information
Noble Drilling’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- www.noblecorp.com
- Company Size
- 1,001-5,000 Employees
Noble Drilling Pricing
Noble Drilling ROI & Value For Money
2.5/5
Noble Drilling has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Noble Drilling's overall ROI score rated by its users and customers.
Noble Drilling Customer Service
4.5/5
Noble Drilling has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Noble Drilling's overall Customer Service score rated by its users and customers.
About Noble Drilling's Customer Service
Address
Devonshire House, London, W1J 8AJ Bahamas
Website
www.noblecorp.com
Phone Number
7
Consumer vs. Employees
Noble Drilling scored a 0 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Noble Drilling would recommend the brand to a friend. ENPS measures how likely Noble Drilling employees would recommend working at Noble Drilling to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
