-100
NPS
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Brand Page
NTA Life
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About NTA Life's Brand
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
NTA Life NPS
NTA Life's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether NTA Life's customers would recommend using the product based on a scale of -100 to 100.
NTA Life Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
NTA Life NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2021 -100 | Sep 2021 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
NTA Life Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of NTA Life users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
NTA Life Product Quality
1.5/5
NTA Life has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock NTA Life's overall Product Quality score rated by its users and customers.
NTA Life Product Information
NTA Life’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- https://www.ntalife.com/
Industry
Tech
NTA Life Pricing
NTA Life ROI & Value For Money
1.5/5
NTA Life has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock NTA Life's overall ROI score rated by its users and customers.
NTA Life Customer Service
1.5/5
NTA Life has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock NTA Life's overall Customer Service score rated by its users and customers.
About NTA Life's Customer Service
Address
Long Beach, CA
Website
https://www.ntalife.com/
Consumer vs. Employees
NTA Life scored a -100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of NTA Life would recommend the brand to a friend. ENPS measures how likely NTA Life employees would recommend working at NTA Life to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
