52
NPS
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Omega
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About Omega's Brand
Omega aims to improve project performance, particularly in complex environments where multi-discipline teams work together.
Brand at a Glance
74%
Customer Loyalty
4.4/5
Product Quality
4.2/5
Pricing
4.3/5
Customer Service
Omega NPS
Omega's Net Promoter Score (NPS) is a 52 with 69% Promoters, 14% Passives, and 17% Detractors. Net Promoter Score tracks whether Omega's customers would recommend using the product based on a scale of -100 to 100.
Omega Overall NPS
| 69% | Promoters |
|---|---|
| 14% | Passives |
| 17% | Detractors |
Omega NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2023 47 | May 2023 | 47 |
Sep 2023 48 | Sep 2023 | 48 |
Oct 2023 52 | Oct 2023 | 52 |
Nov 2023 47 | Nov 2023 | 47 |
Dec 2023 49 | Dec 2023 | 49 |
Feb 2024 54 | Feb 2024 | 54 |
Mar 2024 51 | Mar 2024 | 51 |
Apr 2024 52 | Apr 2024 | 52 |
Feb 2025 48 | Feb 2025 | 48 |
Mar 2025 49 | Mar 2025 | 49 |
Oct 2025 51 | Oct 2025 | 51 |
Dec 2025 52 | Dec 2025 | 52 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Omega NPS by Gender
Omega's NPS was rated 72 by Male customers on Comparably.
Male
72
Omega's NPS was rated 72 by Male customers on Comparably.
86%
Promoters
0%
Passives
14%
Detractors
Female
N/A
Omega's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Omega NPS by Ethnicity
Omega's NPS was rated 100 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 100 | Caucasian | 100 |
Omega NPS by Age
Omega's NPS was rated the highest by customers ages 51-55, and the lowest by customers ages 18-25.
Omega NPS by Usage
Omega's NPS was rated 67 points by customers who have used Omega's products/services for 1 to 2 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 67 | 1 to 2 Years | 67 |
Omega Customer Reviews
Out of the 2 Omega customer reviews 2 were positive and 0 were constructive. Omega customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Omega Customer Loyalty
74%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
74% of Omega users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Omega Customer Loyalty Score by Gender
Omega's Customer Loyalty score was rated 85 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Omega.
Male
85%
Yes
Female
N/A
Yes
Omega Customer Loyalty Score by Ethnicity
Omega's Customer Loyalty score was rated 100% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Omega.
100
out of 100
Caucasian
Omega Customer Loyalty Score by Age
Omega's Customer Loyalty score was rated the highest by customers ages 51-55, and the lowest by customers ages 18-25.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Omega.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 40% | 18-25 | 40% |
51-55 100% | 51-55 | 100% |
Omega Customer Loyalty Score by Usage
Omega's Customer Loyalty score was rated 40% by customers who have used Omega's products/services for 1 to 2 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Omega Customer Loyalty Score by Industry
Omega's Customer Loyalty score was rated 70% by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Omega Product Quality
4.4/5
Omega has an overall Product Quality score of 4.4 out of 5 stars rated by its users and customers.
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Omega Product Information
Omega’s product quality score is a 4.4 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Omega's product the highest.
- Website
- https://www.omega.no/
- Company Size
- 5,001-10,000 Employees
Quick Insights into Omega Product Quality
Omega's Product Quality score was rated highest by Caucasian customers, and rated lowest by customers ages 18-25.
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Ranked Omega Product Quality the Highest
Ranked Omega Product Quality the Lowest
Omega Product Quality Score by Gender
Omega's Product Quality score was rated 4.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Omega.
Male
4.5/5
Female
N/A
Omega Product Quality Score by Ethnicity
Omega's Product Quality score was rated 5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Omega.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 5 | Caucasian | 5 |
Omega Product Quality Score by Age
Omega's Product Quality score was rated the highest by customers ages 51-55, and the lowest by customers ages 18-25.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Omega.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.8 | 18-25 | 3.8 |
51-55 4.6 | 51-55 | 4.6 |
Omega Product Quality Score by Usage
Omega's Product Quality score was rated 4.6 stars by customers who have used Omega's products/services for 1 to 2 Years.
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Omega Product Quality Score by Industry
Omega's Product Quality score was rated 3.8 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Omega Pricing
Omega ROI & Value For Money
4.2/5
Omega has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Omega's overall ROI score rated by its users and customers.
Omega Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into Omega ROI
Omega's ROI score was rated highest by customers ages 51-55, and rated lowest by customers ages 18-25.
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Ranked Omega ROI the Highest
Ranked Omega ROI the Lowest
Omega ROI Score by Gender
Omega's ROI score was rated 4.4 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Omega.
Male
4.4/5
Female
N/A
Omega ROI Score by Ethnicity
Omega's ROI score was rated 4.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Omega.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.5 | Caucasian | 4.5 |
Omega ROI Score by Age
Omega's ROI score was rated the highest by customers ages 51-55, and the lowest by customers ages 18-25.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Omega.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.8 | 18-25 | 3.8 |
51-55 4.5 | 51-55 | 4.5 |
Omega ROI Score by Usage
Omega's ROI score was rated 4.1 stars by customers who have used Omega's products/services for 1 to 2 Years.
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Omega ROI Score by Industry
Omega's ROI score was rated 3.8 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Omega Customer Satisfaction (CSAT)
Omega Customer Satisfaction (CSAT) Score
82 / 100
Omega has an overall Customer Satisfaction score of 82 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
63%
Satisfied
19%
Neither Satisfied nor Dissatisfied
7%
Dissatisfied
0%
Very Dissatisfied
11%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Omega Customer Satisfaction
Omega's Customer Satisfaction score was rated highest by customers who have used Omega's products/services for 1 to 2 Years, and rated lowest by customers ages 51-55.
Sign Up to unlock insights into how customers have ranked Omega's Customer Satisfaction.
Ranked Omega Customer Satisfaction the Highest
Ranked Omega Customer Satisfaction the Lowest
Omega Customer Satisfaction Score by Gender
Omega's Customer Satisfaction score was rated 86 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Omega.
86 / 100
MaleVery Satisfied | 57% | |
|---|---|---|
Satisfied | 29% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 14% |
Omega Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Omega's Customer Satisfaction (CSAT) score was rated 75% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Omega.
75 / 100
Very Satisfied
50%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
25%
Omega Customer Satisfaction Score by Age
Omega's Customer Satisfaction score was rated 100 points by customers ages 18-25 and customers ages 51-55 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Omega.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 100% | |||||||||||||||
| 51-55 | 100% |
Omega Customer Satisfaction Score by Usage
Omega's Customer Satisfaction score was rated 100 points by customers who have used Omega's products/services for 1 to 2 Years.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Omega Customer Satisfaction Score by Industry
Omega's Customer Satisfaction score was rated 100 points by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Omega Customer Satisfaction Score by Industry",
"text": "Omega's Customer Satisfaction score was rated 100 points by Tech industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "Omega's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
}
]
}Omega Customer Service
4.3/5
Omega has an overall Customer Service score of 4.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Omega's overall Customer Service score rated by its users and customers.
About Omega's Customer Service
Website
https://www.omega.no/
Phone Number
+47 53 77 53 77
Quick Insights into Omega Customer Service
Omega's Customer Service score was rated highest by customers ages 51-55, and rated lowest by customers ages 18-25.
Sign Up to unlock insights into how customers have ranked Omega's Customer Service score.
Ranked Omega Customer Service the Highest
Ranked Omega Customer Service the Lowest
Omega Customer Service Score by Gender
Omega's Customer Service score was rated 4.6 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Omega.
Male
4.6/5
Female
N/A
Omega Customer Service Score by Ethnicity
Omega's Customer Service score was rated 4.8 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Omega.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.8 | Caucasian | 4.8 |
Omega Customer Service Score by Age
Omega's Customer Service score was rated the highest by customers ages 51-55, and the lowest by customers ages 18-25.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Omega.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.8 | 18-25 | 3.8 |
51-55 4.8 | 51-55 | 4.8 |
Omega Customer Service Score by Usage
Omega's Customer Service score was rated 4.1 stars by customers who have used Omega's products/services for 1 to 2 Years.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Omega Customer Service Score by Industry
Omega's Customer Service score was rated 4.1 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Omega as an Employer
4.5/5
Omega has a 4.5/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Omega scored a 52 for Net Promoter Score and a 31 for Employee Net Promoter Score. NPS gauges how likely a customer of Omega would recommend the brand to a friend. ENPS measures how likely Omega employees would recommend working at Omega to a friend.
Net Promoter Score
52
NPS Score
| 69% | Promoters |
|---|---|
| 14% | Passive |
| 17% | Detractors |
Employee Net Promoter Score
31
eNPS Score
| 57% | Promoters |
|---|---|
| 17% | Passive |
| 26% | Detractors |
