100
NPS
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One Equity Partners
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About One Equity Partners' Brand
One Equity Partners (OEP) makes private equity investments behind compelling business ideas and strong management teams.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4/5
Pricing
4/5
Customer Service
One Equity Partners NPS
One Equity Partners's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether One Equity Partners's customers would recommend using the product based on a scale of -100 to 100.
One Equity Partners Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
One Equity Partners NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2021 100 | Jul 2021 | 100 |
Jun 2023 100 | Jun 2023 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
One Equity Partners Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of One Equity Partners users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
One Equity Partners Product Quality
5/5
One Equity Partners has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock One Equity Partners' overall Product Quality score rated by its users and customers.
One Equity Partners Product Information
One Equity Partners’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.oneequity.com
Industry
Tech
FinTech
Venture Capital & Private Equity
One Equity Partners Pricing
One Equity Partners ROI & Value For Money
4/5
One Equity Partners has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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One Equity Partners Customer Satisfaction (CSAT)
One Equity Partners Customer Satisfaction (CSAT) Score
100 / 100
One Equity Partners has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
One Equity Partners Customer Service
4/5
One Equity Partners has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock One Equity Partners' overall Customer Service score rated by its users and customers.
About One Equity Partners's Customer Service
Address
320 Park Ave, 18th Floor, New York City, NY 10022
Website
http://www.oneequity.com
Consumer vs. Employees
One Equity Partners scored a 100 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of One Equity Partners would recommend the brand to a friend. ENPS measures how likely One Equity Partners employees would recommend working at One Equity Partners to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
