OneMob NPS & Customer Reviews | Comparably
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OneMob
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About OneMob's Brand

OneMob is a the Platform for Creative Selling. We are passionate about video as a personalization tool. Video provides an easy and creative way to personalize messages. At OneMob, we offer a platform that enables you to record personal videos, create personalized microsites, curate content, and track engagement. Our platform aims to cater to clients' needs by providing a personalized experience. We empower creative sellers to personalize their messages, content, and overall customer experience. With OneMob, you can effortlessly create a personal experience that impresses clients and closes more deals. At OneMob, we believe that sales is not just a job; it's a passion. If you're a creative person who is passionate about sales, we invite you to try OneMob for free today and experience the power of creative selling.

Brand at a Glance

100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service

OneMob NPS

OneMob's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether OneMob's customers would recommend using the product based on a scale of -100 to 100.

OneMob Overall NPS

100
NPS
100%Promoters
0%Passives
0%Detractors
OneMob Overall NPS

OneMob NPS Trend

-100
-50
0
50
100
Mar 2023
100
Mar 2023100

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

OneMob Customer Reviews

What do you value most about this brand?
Their product innovation and customer service.

OneMob Customer Loyalty

100%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

100% of OneMob users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

100
100%
0
0%
OneMob Customer Loyalty

OneMob Product Quality

5/5

OneMob has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.

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OneMob Product Information

OneMob’s product quality score is a 5 out of 5 as rated by its users and customers.

Website
https://www.onemob.com/
Company Size
11-50 Employees

Industry

Tech
Productivity

OneMob Pricing

OneMob ROI & Value For Money

5/5

OneMob has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.

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OneMob Customer Satisfaction (CSAT)

OneMob Customer Satisfaction (CSAT) Score

100 / 100

OneMob has an overall Customer Satisfaction score of 100 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied100%
Satisfied0%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

OneMob Customer Service

5/5

OneMob has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.

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About OneMob's Customer Service

Address

2081 Celeste Ave, Walnut Creek, CA 94596


Website

https://www.onemob.com/

Consumer vs. Employees

OneMob scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of OneMob would recommend the brand to a friend. ENPS measures how likely OneMob employees would recommend working at OneMob to a friend.

Net Promoter Score

100
NPS Score
100%Promoters
0%Passive
0%Detractors

Employee Net Promoter Score

100
eNPS Score
100%Promoters
0%Passive
0%Detractors

Global Ranking Snapshot

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