53
NPS
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Brand Page
OneSaas
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About OneSaas' Brand
Get your business apps working happily together
Brand at a Glance
3.7/5
Product Quality
3.8/5
Pricing
5/5
Customer Service
OneSaas NPS
OneSaas's Net Promoter Score (NPS) is a 53 with 70% Promoters, 13% Passives, and 17% Detractors. Net Promoter Score tracks whether OneSaas's customers would recommend using the product based on a scale of -100 to 100.
OneSaas Overall NPS
| 70% | Promoters |
|---|---|
| 13% | Passives |
| 17% | Detractors |
OneSaas NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 52 | Aug 2020 | 52 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
OneSaas NPS by Usage
OneSaas's NPS was rated the highest by customers who have used OneSaas's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 37 | Less than 1 Year | 37 |
5 to 10 Years 55 | 5 to 10 Years | 55 |
OneSaas Product Quality
3.7/5
OneSaas has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
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OneSaas Product Information
OneSaas serves markets in the United States, Europe, Australia, and Canada. OneSaas supports Web devices and offers products for small, medium, and large sized businesses.
OneSaas’s product quality score is a 3.7 out of 5 as rated by its users and customers.
- Website
- http://www.onesaas.com/
- Company Size
- 11-50 Employees
Industry
Tech
Analytics
Big Data
Enterprise
SaaS
Languages Supported
English
Product Type
Integration Software
Cloud Integration Software
OneSaas Pricing
OneSaas ROI & Value For Money
3.8/5
OneSaas has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
Sign Up to unlock OneSaas' overall ROI score rated by its users and customers.
OneSaas Pricing Plans
OneSaas has a pricing structure that accommodates small, medium, and large businesses. Starting from $29/month, OneSaas uses a subscription model and offers the following: Ideal for low volume and new businesses, Business Standard: $39/month when paid annually, and Ideal for small retail & service businesses.
Who Uses OneSaas?
Small Businesses
Medium Businesses
Large Enterprises
OneSaas Customer Service
5/5
OneSaas has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock OneSaas' overall Customer Service score rated by its users and customers.
About OneSaas's Customer Service
Address
Level 1, 267 Pacific Highway, North Sydney, NSW 2060, Sydney, FL Australia
Website
http://www.onesaas.com/
Phone Number
+61 (0) 410 835 593
Consumer vs. Employees
OneSaas scored a 53 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of OneSaas would recommend the brand to a friend. ENPS measures how likely OneSaas employees would recommend working at OneSaas to a friend.
Net Promoter Score
53
NPS Score
| 70% | Promoters |
|---|---|
| 13% | Passive |
| 17% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
