49
NPS
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Brand Page
ONEsite
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About ONEsite's Brand
The Ultimate Free Hosting Experience
Brand at a Glance
3.9/5
Product Quality
3.9/5
Pricing
3.7/5
Customer Service
ONEsite NPS
ONEsite's Net Promoter Score (NPS) is a 49 with 66% Promoters, 17% Passives, and 17% Detractors. Net Promoter Score tracks whether ONEsite's customers would recommend using the product based on a scale of -100 to 100.
ONEsite Overall NPS
| 66% | Promoters |
|---|---|
| 17% | Passives |
| 17% | Detractors |
ONEsite NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 49 | Aug 2020 | 49 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
ONEsite NPS by Usage
ONEsite's NPS was rated 62 points by customers who have used ONEsite's products/services for 5 to 10 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
5 to 10 Years 62 | 5 to 10 Years | 62 |
ONEsite Product Quality
3.9/5
ONEsite has an overall Product Quality score of 3.9 out of 5 stars rated by its users and customers.
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ONEsite Product Information
ONEsite serves markets in the United States, Asia, China, Europe, Middle-East and Africa, Australia, Canada, India, United Kingdom, and Latin America. ONEsite offers products for large sized businesses.
ONEsite’s product quality score is a 3.9 out of 5 as rated by its users and customers.
- Website
- https://onesite.co/
- Company Size
- 51-200 Employees
Industry
Tech
SaaS
Languages Supported
English
Dutch
French
German
Portuguese
Spanish
Japanese
Product Type
Social Media Marketing Software
Enterprise Social Networking Software
Online Community Software
Social Networking Software
ONEsite Pricing
ONEsite ROI & Value For Money
3.9/5
ONEsite has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.
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ONEsite Pricing Plans
ONEsite has a pricing structure that accommodates large businesses.
Who Uses ONEsite?
Large Enterprises
ONEsite Customer Service
3.7/5
ONEsite has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About ONEsite's Customer Service
Address
Oklahoma City, OK
Website
https://onesite.co/
