-100
NPS
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Online Rewards
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About Online Rewards' Brand
Online Rewards is a technology agency that builds incentive and loyalty programs for employee recognition, channel/sales, and more!
Brand at a Glance
1.5/5
Product Quality
1.5/5
Pricing
Online Rewards NPS
Online Rewards's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Online Rewards's customers would recommend using the product based on a scale of -100 to 100.
Online Rewards Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Online Rewards NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2022 -100 | Sep 2022 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Online Rewards Product Quality
1.5/5
Online Rewards has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Online Rewards' overall Product Quality score rated by its users and customers.
Online Rewards Product Information
Online Rewards’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://online-rewards.com
- Company Size
- 51-200 Employees
Industry
Tech
SaaS
Online Rewards Pricing
Online Rewards ROI & Value For Money
1.5/5
Online Rewards has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Online Rewards as an Employer
4.5/5
Online Rewards has a 4.5/5 stars for its overall company culture rated by their employees
top
30%
Consumer vs. Employees
Online Rewards scored a -100 for Net Promoter Score and a 61 for Employee Net Promoter Score. NPS gauges how likely a customer of Online Rewards would recommend the brand to a friend. ENPS measures how likely Online Rewards employees would recommend working at Online Rewards to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
61
eNPS Score
| 74% | Promoters |
|---|---|
| 13% | Passive |
| 13% | Detractors |
