0
NPS
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Orderly by Siftit Inc.
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About Orderly by Siftit Inc. Brand
Orderly brings data, insight and tools to the underserved independent restaurant market through an intelligent back office system.
Brand at a Glance
10%
Customer Loyalty
4/5
Product Quality
4/5
Pricing
4.5/5
Customer Service
Orderly by Siftit Inc. NPS
Orderly by Siftit Inc.'s Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Orderly by Siftit Inc.'s customers would recommend using the product based on a scale of -100 to 100.
Orderly by Siftit Inc. Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Orderly by Siftit Inc. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2023 0 | May 2023 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Orderly by Siftit Inc. Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Orderly by Siftit Inc. users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Orderly by Siftit Inc. Product Quality
4/5
Orderly by Siftit Inc. has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Orderly by Siftit Inc. overall Product Quality score rated by its users and customers.
Orderly by Siftit Inc. Product Information
Orderly by Siftit Inc. serves markets in the United States and Canada. Orderly by Siftit Inc. supports iOS, Web, and Android devices and offers products for small sized businesses.
Orderly by Siftit Inc.’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://getorderly.com
- Company Size
- 11-50 Employees
Industry
Tech
Business Services
Enterprise
Food and Beverages
Mobile App
Languages Supported
English
Product Type
Restaurant Management Software
Orderly by Siftit Inc. Pricing
Orderly by Siftit Inc. ROI & Value For Money
4/5
Orderly by Siftit Inc. has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Orderly by Siftit Inc. overall ROI score rated by its users and customers.
Orderly by Siftit Inc. Pricing Plans
Orderly by Siftit Inc. has a pricing structure that accommodates small businesses. Starting from $195/month, Orderly by Siftit Inc. uses a subscription model and offers the following: Food Ops Add-On: $110/month, Bar Ops Add-On: $110/month, and Multi-Unit Analytics Add-On: $40/month.
Who Uses Orderly by Siftit Inc.?
Small Businesses
Orderly by Siftit Inc. Customer Satisfaction (CSAT)
Orderly by Siftit Inc. Customer Satisfaction (CSAT) Score
100 / 100
Orderly by Siftit Inc. has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Orderly by Siftit Inc. Customer Service
4.5/5
Orderly by Siftit Inc. has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Orderly by Siftit Inc. overall Customer Service score rated by its users and customers.
About Orderly by Siftit Inc.'s Customer Service
Address
One Glenlake, Parkway, Suite 200, Atlanta, GA 30328
Website
http://getorderly.com
Phone Number
404-480-4386
Consumer vs. Employees
Orderly by Siftit Inc. scored a 0 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Orderly by Siftit Inc. would recommend the brand to a friend. ENPS measures how likely Orderly by Siftit Inc. employees would recommend working at Orderly by Siftit Inc. to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
