0
NPS
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Brand Page
Original Stitch
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About Original Stitch's Brand
Originial Stitch builds software to give you the power to customize your own dress shirts to match your unique style.
Brand at a Glance
100%
Customer Loyalty
2.5/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service
Original Stitch NPS
Original Stitch's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Original Stitch's customers would recommend using the product based on a scale of -100 to 100.
Original Stitch Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Original Stitch NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2020 0 | Nov 2020 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Original Stitch Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Original Stitch users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Original Stitch Product Quality
2.5/5
Original Stitch has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Original Stitch's overall Product Quality score rated by its users and customers.
Original Stitch Product Information
Original Stitch’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- https://originalstitch.com/
- Company Size
- 1-10 Employees
Industry
Tech
AI, Big Data and Analytics
Big Data
SaaS
Original Stitch Pricing
Original Stitch ROI & Value For Money
3.5/5
Original Stitch has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Original Stitch's overall ROI score rated by its users and customers.
Original Stitch Customer Service
3.5/5
Original Stitch has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Original Stitch's overall Customer Service score rated by its users and customers.
About Original Stitch's Customer Service
Address
San Francisco, CA
Website
https://originalstitch.com/
Consumer vs. Employees
Original Stitch scored a 0 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Original Stitch would recommend the brand to a friend. ENPS measures how likely Original Stitch employees would recommend working at Original Stitch to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
