Oscar NPS & Customer Reviews | Comparably
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Oscar
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Oscar
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About Oscar's Brand

At Oscar, our mission is simple: to be internationally renowned as the trusted partner for Recruiting Excellence - delivering best-in-class recruitment solutions to every person we work with. Each member of our team of recruiters is expertly trained to specialize within a specific area of the industry and recruits solely within one region. This ensures that we understand the skills, qualifications and experience your ideal candidate must possess and consider legal and cultural considerations in your area. The Oscar Group consists of Oscar Technology, Oscar Digital, Oscar Science, Oscar Energy, and Oscar Construction. We are rapidly expanding and hiring for our offices in Manchester UK, London UK, Austin TX, Houston TX, Tampa FL, Philadelphia PA.

Brand at a Glance

100%
Customer Loyalty
3.7/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service

Oscar NPS

Oscar's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Oscar's customers would recommend using the product based on a scale of -100 to 100.

Oscar Overall NPS

100
NPS
100%Promoters
0%Passives
0%Detractors
Oscar Overall NPS

Oscar NPS Trend

-100
-50
0
50
100
Oct 2021
100
Oct 2021100
Nov 2021
100
Nov 2021100

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Oscar Customer Loyalty

100%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

100% of Oscar users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

100
100%
0
0%
Oscar Customer Loyalty

Oscar Product Quality

3.7/5

Oscar has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.

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Oscar Product Information

Oscar’s product quality score is a 3.7 out of 5 as rated by its users and customers.

Website
https://www.oscar-recruit.com/
Company Size
51-200 Employees

Industry

Staffing and Recruiting

Oscar Pricing

Oscar ROI & Value For Money

3.5/5

Oscar has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.

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Oscar Customer Satisfaction (CSAT)

Oscar Customer Satisfaction (CSAT) Score

100 / 100

Oscar has an overall Customer Satisfaction score of 100 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied50%
Satisfied50%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
50%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Oscar Customer Service

3.5/5

Oscar has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.

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About Oscar's Customer Service

Address

24 Mount St, Manchester M2 3NN United Kingdom


Website

https://www.oscar-recruit.com/


Phone Number

2222150488

Consumer vs. Employees

Oscar scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Oscar would recommend the brand to a friend. ENPS measures how likely Oscar employees would recommend working at Oscar to a friend.

Net Promoter Score

100
NPS Score
100%Promoters
0%Passive
0%Detractors

Employee Net Promoter Score

0
eNPS Score
0%Promoters
100%Passive
0%Detractors

Global Ranking Snapshot

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