

At Oscar, our mission is simple: to be internationally renowned as the trusted partner for Recruiting Excellence - delivering best-in-class recruitment solutions to every person we work with. Each member of our team of recruiters is expertly trained to specialize within a specific area of the industry and recruits solely within one region. This ensures that we understand the skills, qualifications and experience your ideal candidate must possess and consider legal and cultural considerations in your area. The Oscar Group consists of Oscar Technology, Oscar Digital, Oscar Science, Oscar Energy, and Oscar Construction. We are rapidly expanding and hiring for our offices in Manchester UK, London UK, Austin TX, Houston TX, Tampa FL, Philadelphia PA.
Oscar's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Oscar's customers would recommend using the product based on a scale of -100 to 100.
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
| Summary | Date | Score |
|---|---|---|
Oct 2021 100 | Oct 2021 | 100 |
Nov 2021 100 | Nov 2021 | 100 |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Oscar users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Oscar has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
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Oscar’s product quality score is a 3.7 out of 5 as rated by its users and customers.
Oscar has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
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Oscar has an overall Customer Satisfaction score of 100 rated by its users and customers.
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Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Oscar has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
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24 Mount St, Manchester M2 3NN United Kingdom
https://www.oscar-recruit.com/
2222150488
Oscar scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Oscar would recommend the brand to a friend. ENPS measures how likely Oscar employees would recommend working at Oscar to a friend.
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |