17
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
OSF Global Services
Marketing or Exec? Claim Your Free Account
About OSF Global Services' Brand
OSF Global Services achieves its success by establishing meaningful, unwavering values that we apply to every aspect of our business.
Brand at a Glance
89%
Customer Loyalty
4.3/5
Product Quality
4.2/5
Pricing
4.2/5
Customer Service
OSF Global Services NPS
OSF Global Services's Net Promoter Score (NPS) is a 17 with 50% Promoters, 17% Passives, and 33% Detractors. Net Promoter Score tracks whether OSF Global Services's customers would recommend using the product based on a scale of -100 to 100.
OSF Global Services Overall NPS
| 50% | Promoters |
|---|---|
| 17% | Passives |
| 33% | Detractors |
OSF Global Services NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2021 100 | Nov 2021 | 100 |
Mar 2022 100 | Mar 2022 | 100 |
Apr 2022 66 | Apr 2022 | 66 |
Aug 2022 25 | Aug 2022 | 25 |
Sep 2022 40 | Sep 2022 | 40 |
Aug 2024 17 | Aug 2024 | 17 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
OSF Global Services NPS by Gender
OSF Global Services's NPS was rated -25 by Male customers on Comparably.
Male
-25
OSF Global Services's NPS was rated -25 by Male customers on Comparably.
25%
Promoters
25%
Passives
50%
Detractors
Female
N/A
OSF Global Services's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
OSF Global Services NPS by Ethnicity
OSF Global Services's NPS was rated 0 points by Other customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Other 0 | Other | 0 |
OSF Global Services NPS by Age
OSF Global Services's NPS was rated 0 points by customers ages 31-35 on Comparably.
OSF Global Services NPS by Usage
OSF Global Services's NPS was rated 25 points by customers who have used OSF Global Services's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 25 | Less than 1 Year | 25 |
OSF Global Services Customer Loyalty
89%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
89% of OSF Global Services users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
OSF Global Services Customer Loyalty Score by Gender
OSF Global Services's Customer Loyalty score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of OSF Global Services.
Male
100%
Yes
Female
N/A
Yes
OSF Global Services Customer Loyalty Score by Ethnicity
OSF Global Services's Customer Loyalty score was rated 100% by Other customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of OSF Global Services.
100
out of 100
Other
OSF Global Services Customer Loyalty Score by Age
OSF Global Services's Customer Loyalty score was rated 100% by customers ages 31-35 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of OSF Global Services.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
31-35 100% | 31-35 | 100% |
OSF Global Services Customer Loyalty Score by Usage
OSF Global Services's Customer Loyalty score was rated 100% by customers who have used OSF Global Services's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
OSF Global Services Customer Loyalty Score by Industry
OSF Global Services's Customer Loyalty score was rated 100% by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
OSF Global Services Product Quality
4.3/5
OSF Global Services has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.
Sign Up to unlock OSF Global Services' overall Product Quality score rated by its users and customers.
OSF Global Services Product Information
OSF Global Services’s product quality score is a 4.3 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated OSF Global Services's product the highest.
- Website
- http://www.osf-global.com
- Company Size
- 501-1,000 Employees
Industry
Tech
Analytics
Big Data
Ecommerce and Marketplaces
Enterprise
SaaS
Quick Insights into OSF Global Services Product Quality
OSF Global Services's Product Quality score was rated highest by customers who have used OSF Global Services's products/services for Less than 1 Year.
Sign Up to unlock insights into how customers have ranked OSF Global Services' Product Quality.
Ranked OSF Global Services Product Quality the Highest
OSF Global Services Product Quality Score by Gender
OSF Global Services's Product Quality score was rated 4.7 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of OSF Global Services.
Male
4.7/5
Female
N/A
OSF Global Services Product Quality Score by Ethnicity
OSF Global Services's Product Quality score was rated 4.6 stars by Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of OSF Global Services.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Other 4.6 | Other | 4.6 |
OSF Global Services Product Quality Score by Age
OSF Global Services's Product Quality score was rated 4.6 stars by customers ages 31-35 on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of OSF Global Services.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 4.6 | 31-35 | 4.6 |
OSF Global Services Product Quality Score by Usage
OSF Global Services's Product Quality score was rated 5 stars by customers who have used OSF Global Services's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
OSF Global Services Product Quality Score by Industry
OSF Global Services's Product Quality score was rated 5 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
OSF Global Services Pricing
OSF Global Services ROI & Value For Money
4.2/5
OSF Global Services has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
Sign Up to unlock OSF Global Services' overall ROI score rated by its users and customers.
OSF Global Services Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into OSF Global Services ROI
OSF Global Services's ROI score was rated highest by customers who have used OSF Global Services's products/services for Less than 1 Year.
Sign Up to unlock insights into how customers have ranked OSF Global Services' ROI score.
Ranked OSF Global Services ROI the Highest
OSF Global Services ROI Score by Gender
OSF Global Services's ROI score was rated 4.6 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of OSF Global Services.
Male
4.6/5
Female
N/A
OSF Global Services ROI Score by Ethnicity
OSF Global Services's ROI score was rated 4.5 stars by Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of OSF Global Services.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Other 4.5 | Other | 4.5 |
OSF Global Services ROI Score by Age
OSF Global Services's ROI score was rated 4.3 stars by customers ages 31-35 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of OSF Global Services.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 4.3 | 31-35 | 4.3 |
OSF Global Services ROI Score by Usage
OSF Global Services's ROI score was rated 4.9 stars by customers who have used OSF Global Services's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
OSF Global Services ROI Score by Industry
OSF Global Services's ROI score was rated 4.9 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
OSF Global Services Customer Satisfaction (CSAT)
OSF Global Services Customer Satisfaction (CSAT) Score
100 / 100
OSF Global Services has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into OSF Global Services Customer Satisfaction
OSF Global Services's Customer Satisfaction score was rated highest by customers ages 31-35.
Sign Up to unlock insights into how customers have ranked OSF Global Services' Customer Satisfaction.
Ranked OSF Global Services Customer Satisfaction the Highest
OSF Global Services Customer Satisfaction Score by Gender
OSF Global Services's Customer Satisfaction score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of OSF Global Services.
100 / 100
MaleVery Satisfied | 50% | |
|---|---|---|
Satisfied | 50% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
OSF Global Services Customer Satisfaction Score by Ethnicity
CSAT according to Other
OSF Global Services' Customer Satisfaction (CSAT) score was rated 100% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of OSF Global Services.
100 / 100
Very Satisfied
33%
Satisfied
67%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
OSF Global Services Customer Satisfaction Score by Age
OSF Global Services's Customer Satisfaction score was rated 100 points by customers ages 31-35 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of OSF Global Services.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 31-35 | 100% |
OSF Global Services Customer Satisfaction Score by Usage
OSF Global Services's Customer Satisfaction score was rated 100 points by customers who have used OSF Global Services's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
OSF Global Services Customer Satisfaction Score by Industry
OSF Global Services's Customer Satisfaction score was rated 100 points by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "OSF Global Services Customer Satisfaction Score by Industry",
"text": "OSF Global Services's Customer Satisfaction score was rated 100 points by Tech industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "OSF Global Services's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
}
]
}OSF Global Services Customer Service
4.2/5
OSF Global Services has an overall Customer Service score of 4.2 out of 5 stars rated by its users and customers.
Sign Up to unlock OSF Global Services' overall Customer Service score rated by its users and customers.
About OSF Global Services's Customer Service
Address
6655 Blvd. Pierre Bertrand, 240, G2K 1M1 Canada
Website
http://www.osf-global.com
Phone Number
888-548-4344
Quick Insights into OSF Global Services Customer Service
OSF Global Services's Customer Service score was rated highest by customers who have used OSF Global Services's products/services for Less than 1 Year.
Sign Up to unlock insights into how customers have ranked OSF Global Services' Customer Service score.
Ranked OSF Global Services Customer Service the Highest
OSF Global Services Customer Service Score by Gender
OSF Global Services's Customer Service score was rated 4.6 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of OSF Global Services.
Male
4.6/5
Female
N/A
OSF Global Services Customer Service Score by Ethnicity
OSF Global Services's Customer Service score was rated 4.5 stars by Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of OSF Global Services.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Other 4.5 | Other | 4.5 |
OSF Global Services Customer Service Score by Age
OSF Global Services's Customer Service score was rated 4.5 stars by customers ages 31-35 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of OSF Global Services.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
31-35 4.5 | 31-35 | 4.5 |
OSF Global Services Customer Service Score by Usage
OSF Global Services's Customer Service score was rated 5 stars by customers who have used OSF Global Services's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
OSF Global Services Customer Service Score by Industry
OSF Global Services's Customer Service score was rated 5 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
OSF Global Services as an Employer
4.6/5
OSF Global Services has a 4.6/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
OSF Global Services scored a 17 for Net Promoter Score and a 57 for Employee Net Promoter Score. NPS gauges how likely a customer of OSF Global Services would recommend the brand to a friend. ENPS measures how likely OSF Global Services employees would recommend working at OSF Global Services to a friend.
Net Promoter Score
17
NPS Score
| 50% | Promoters |
|---|---|
| 17% | Passive |
| 33% | Detractors |
Employee Net Promoter Score
57
eNPS Score
| 57% | Promoters |
|---|---|
| 43% | Passive |
| 0% | Detractors |
