100
NPS
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PACIFIC
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About PACIFIC's Brand
PACIFIC is the Discovery Agency, driving a new era of how people and leading brands discover each other in the digital world.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
PACIFIC NPS
PACIFIC's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether PACIFIC's customers would recommend using the product based on a scale of -100 to 100.
PACIFIC Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
PACIFIC NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 100 | Aug 2020 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
PACIFIC Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of PACIFIC users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
PACIFIC Product Quality
5/5
PACIFIC has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock PACIFIC's overall Product Quality score rated by its users and customers.
PACIFIC Product Information
PACIFIC’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.meetpacific.com/
- Company Size
- 51-200 Employees
Industry
Marketing, Advertising and Research
PACIFIC Pricing
PACIFIC ROI & Value For Money
5/5
PACIFIC has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock PACIFIC's overall ROI score rated by its users and customers.
PACIFIC Customer Service
5/5
PACIFIC has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock PACIFIC's overall Customer Service score rated by its users and customers.
About PACIFIC's Customer Service
Address
3980 Sherman St., Suite 200, San Diego, CA 92110
Website
http://www.meetpacific.com/
Phone Number
(866) 267-3980
PACIFIC as an Employer
2.9/5
PACIFIC has a 2.9/5 stars for its overall company culture rated by their employees
bottom
35%
Consumer vs. Employees
PACIFIC scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of PACIFIC would recommend the brand to a friend. ENPS measures how likely PACIFIC employees would recommend working at PACIFIC to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 45% | Promoters |
|---|---|
| 10% | Passive |
| 45% | Detractors |
