-100
NPS
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Brand Page
Paddle8
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About Paddle8 Brand
"Paddle8 is an online auction marketplace that connects buyers and sellers of fine art, jewelry??and collectibles."
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
2/5
Pricing
2.5/5
Customer Service
Paddle8 NPS
Paddle8's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Paddle8's customers would recommend using the product based on a scale of -100 to 100.
Paddle8 Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Paddle8 NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2020 -100 | Jun 2020 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Paddle8 Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Paddle8 users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Paddle8 Product Quality
1.5/5
Paddle8 has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Paddle8 overall Product Quality score rated by its users and customers.
Paddle8 Product Information
Paddle8’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- paddle8.com
- Company Size
- 51-200 Employees
Industry
Tech
Ecommerce and Marketplaces
Marketplaces
SaaS
Sports & Entertainment
Paddle8 Pricing
Paddle8 ROI & Value For Money
2/5
Paddle8 has a value for money and ROI score of 2 out of 5 stars rated by its users and customers.
Sign Up to unlock Paddle8 overall ROI score rated by its users and customers.
Paddle8 Customer Service
2.5/5
Paddle8 has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Paddle8 overall Customer Service score rated by its users and customers.
About Paddle8's Customer Service
Address
30 Cooper Sq, York, NY 10003
Website
paddle8.com
Phone Number
(212) 343-1142
Paddle8's Social Links
Paddle8 as an Employer
2.8/5
Paddle8 has a 2.8/5 stars for its overall company culture rated by their employees
bottom
40%
Consumer vs. Employees
Paddle8 scored a -100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Paddle8 would recommend the brand to a friend. ENPS measures how likely Paddle8 employees would recommend working at Paddle8 to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
