0
NPS
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Brand Page
Panacea
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About Panacea's Brand
Healthcare software company building the next generation EHR.
Brand at a Glance
10%
Customer Loyalty
5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Panacea NPS
Panacea's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Panacea's customers would recommend using the product based on a scale of -100 to 100.
Panacea Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Panacea NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2021 0 | Jul 2021 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Panacea Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Panacea users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Panacea Product Quality
5/5
Panacea has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Panacea's overall Product Quality score rated by its users and customers.
Panacea Product Information
Panacea’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://panacea-inc.com/
- Company Size
- 1-10 Employees
Industry
Tech
Consumer Services
Panacea Pricing
Panacea ROI & Value For Money
1.5/5
Panacea has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Panacea's overall ROI score rated by its users and customers.
Panacea Customer Service
1.5/5
Panacea has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Panacea's overall Customer Service score rated by its users and customers.
About Panacea's Customer Service
Address
Elk Park, NC United States of America
Website
http://panacea-inc.com/
Consumer vs. Employees
Panacea scored a 0 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of Panacea would recommend the brand to a friend. ENPS measures how likely Panacea employees would recommend working at Panacea to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
