-100
NPS
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Brand Page
Parakeet
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About Parakeet's Brand
Parakeet has been instrumental in turning our old fashioned locks and keys to cutting edge high-tech keyless entry systems.
Brand at a Glance
2.7/5
Product Quality
3/5
Pricing
2.9/5
Customer Service
Parakeet NPS
Parakeet's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Parakeet's customers would recommend using the product based on a scale of -100 to 100.
Parakeet Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Parakeet NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 -100 | Aug 2020 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Parakeet Product Quality
2.7/5
Parakeet has an overall Product Quality score of 2.7 out of 5 stars rated by its users and customers.
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Parakeet Product Information
Parakeet serves markets in the United States. Parakeet supports iOS and Web devices and offers products for small and medium sized businesses.
Parakeet’s product quality score is a 2.7 out of 5 as rated by its users and customers.
- Website
- http://goparakeet.com/
- Company Size
- 1-10 Employees
Industry
Tech
SaaS
Languages Supported
English
Product Type
Call Center Software
Contact Center Software
Telephony Software
Parakeet Pricing
Parakeet ROI & Value For Money
3/5
Parakeet has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.
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Parakeet Pricing Plans
Parakeet has a pricing structure that accommodates small and medium businesses. Starting from $15/month, Parakeet uses a subscription model and offers the following: Pro: $15.00/user/month. and Enterprise: $30.00/user/month..
Who Uses Parakeet?
Small Businesses
Medium Businesses
Parakeet Customer Service
2.9/5
Parakeet has an overall Customer Service score of 2.9 out of 5 stars rated by its users and customers.
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About Parakeet's Customer Service
Address
Parakeet, 46 N. University Ave., Provo, UT 84601
Website
http://goparakeet.com/
Phone Number
(801)690-7980
