-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
ParaMed Home Health Care
Marketing or Exec? Claim Your Free Account
About ParaMed Home Health Care's Brand
ParaMed Home Health Care helps you or your loved one enjoy greater independence in the home.
Brand at a Glance
31%
Customer Loyalty
1.7/5
Product Quality
1.7/5
Pricing
1.8/5
Customer Service
ParaMed Home Health Care NPS
ParaMed Home Health Care's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether ParaMed Home Health Care's customers would recommend using the product based on a scale of -100 to 100.
ParaMed Home Health Care Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
ParaMed Home Health Care NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2022 -100 | Jul 2022 | -100 |
Mar 2023 -100 | Mar 2023 | -100 |
Aug 2023 -100 | Aug 2023 | -100 |
Feb 2024 -100 | Feb 2024 | -100 |
May 2024 -100 | May 2024 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
ParaMed Home Health Care Customer Loyalty
31%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
31% of ParaMed Home Health Care users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
ParaMed Home Health Care Product Quality
1.7/5
ParaMed Home Health Care has an overall Product Quality score of 1.7 out of 5 stars rated by its users and customers.
Sign Up to unlock ParaMed Home Health Care's overall Product Quality score rated by its users and customers.
ParaMed Home Health Care Product Information
ParaMed Home Health Care’s product quality score is a 1.7 out of 5 as rated by its users and customers.
- Company Size
- 10,000+ Employees
ParaMed Home Health Care Pricing
ParaMed Home Health Care ROI & Value For Money
1.7/5
ParaMed Home Health Care has a value for money and ROI score of 1.7 out of 5 stars rated by its users and customers.
Sign Up to unlock ParaMed Home Health Care's overall ROI score rated by its users and customers.
ParaMed Home Health Care Customer Satisfaction (CSAT)
ParaMed Home Health Care Customer Satisfaction (CSAT) Score
17 / 100
ParaMed Home Health Care has an overall Customer Satisfaction score of 17 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
17%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
33%
Very Dissatisfied
50%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
ParaMed Home Health Care Customer Service
1.8/5
ParaMed Home Health Care has an overall Customer Service score of 1.8 out of 5 stars rated by its users and customers.
Sign Up to unlock ParaMed Home Health Care's overall Customer Service score rated by its users and customers.
About ParaMed Home Health Care's Customer Service
Website
http://www.paramed.com/homecare/
Phone Number
613-253-8019
ParaMed Home Health Care as an Employer
Consumer vs. Employees
ParaMed Home Health Care scored a -100 for Net Promoter Score and a -80 for Employee Net Promoter Score. NPS gauges how likely a customer of ParaMed Home Health Care would recommend the brand to a friend. ENPS measures how likely ParaMed Home Health Care employees would recommend working at ParaMed Home Health Care to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-80
eNPS Score
| 0% | Promoters |
|---|---|
| 20% | Passive |
| 80% | Detractors |
