-95
NPS
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ParkWhiz
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About ParkWhiz's Brand
ParkWhiz is a web and mobile based application that enables users to find and reserve parking space.
Brand at a Glance
50%
Customer Loyalty
1.5/5
Product Quality
1.8/5
Pricing
1.5/5
Customer Service
ParkWhiz NPS
ParkWhiz's Net Promoter Score (NPS) is a -95 with 0% Promoters, 5% Passives, and 95% Detractors. Net Promoter Score tracks whether ParkWhiz's customers would recommend using the product based on a scale of -100 to 100.
ParkWhiz Overall NPS
| 0% | Promoters |
|---|---|
| 5% | Passives |
| 95% | Detractors |
ParkWhiz NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2022 -100 | Feb 2022 | -100 |
May 2022 -100 | May 2022 | -100 |
Sep 2022 -80 | Sep 2022 | -80 |
Jan 2023 -85 | Jan 2023 | -85 |
Mar 2023 -88 | Mar 2023 | -88 |
Apr 2023 -90 | Apr 2023 | -90 |
May 2023 -91 | May 2023 | -91 |
Jun 2023 -93 | Jun 2023 | -93 |
Dec 2023 -93 | Dec 2023 | -93 |
Apr 2024 -94 | Apr 2024 | -94 |
Jun 2024 -94 | Jun 2024 | -94 |
Jul 2024 -94 | Jul 2024 | -94 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
ParkWhiz NPS by Gender
ParkWhiz's NPS was rated -100 by Male customers on Comparably.
Male
-100
ParkWhiz's NPS was rated -100 by Male customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Female
N/A
ParkWhiz's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
ParkWhiz NPS by Ethnicity
ParkWhiz's NPS was rated -100 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -100 | Caucasian | -100 |
ParkWhiz NPS by Age
ParkWhiz's NPS was rated -100 points by customers ages 66+ on Comparably.
ParkWhiz NPS by Usage
ParkWhiz's NPS was rated -100 points by customers who have used ParkWhiz's products/services for 2 to 5 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years -100 | 2 to 5 Years | -100 |
ParkWhiz Customer Reviews
Out of the 2 ParkWhiz customer reviews 0 were positive and 2 were constructive. ParkWhiz customer reviews reflect that all customers expect a better service or product from the company and believe there is room for improvement.
ParkWhiz Customer Loyalty
50%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
50% of ParkWhiz users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
ParkWhiz Customer Loyalty Score by Gender
ParkWhiz's Customer Loyalty score was rated 30 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of ParkWhiz.
Male
30%
Yes
Female
N/A
Yes
ParkWhiz Customer Loyalty Score by Ethnicity
ParkWhiz's Customer Loyalty score was rated 36% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of ParkWhiz.
36
out of 100
Caucasian
ParkWhiz Customer Loyalty Score by Age
ParkWhiz's Customer Loyalty score was rated 40% by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of ParkWhiz.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
66+ 40% | 66+ | 40% |
ParkWhiz Customer Loyalty Score by Usage
ParkWhiz's Customer Loyalty score was rated 28% by customers who have used ParkWhiz's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
ParkWhiz Product Quality
1.5/5
ParkWhiz has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock ParkWhiz's overall Product Quality score rated by its users and customers.
ParkWhiz Product Information
ParkWhiz’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.parkwhiz.com/
- Company Size
- 51-200 Employees
Industry
Tech
Mobile App
Quick Insights into ParkWhiz Product Quality
ParkWhiz's Product Quality score was rated highest by customers who have used ParkWhiz's products/services for 2 to 5 Years.
Sign Up to unlock insights into how customers have ranked ParkWhiz's Product Quality.
Ranked ParkWhiz Product Quality the Highest
ParkWhiz Product Quality Score by Gender
ParkWhiz's Product Quality score was rated 1.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of ParkWhiz.
Male
1.5/5
Female
N/A
ParkWhiz Product Quality Score by Ethnicity
ParkWhiz's Product Quality score was rated 1.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of ParkWhiz.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
ParkWhiz Product Quality Score by Age
ParkWhiz's Product Quality score was rated 1.5 stars by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of ParkWhiz.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
66+ 1.5 | 66+ | 1.5 |
ParkWhiz Product Quality Score by Usage
ParkWhiz's Product Quality score was rated 1.5 stars by customers who have used ParkWhiz's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
ParkWhiz Pricing
ParkWhiz ROI & Value For Money
1.8/5
ParkWhiz has a value for money and ROI score of 1.8 out of 5 stars rated by its users and customers.
Sign Up to unlock ParkWhiz's overall ROI score rated by its users and customers.
Quick Insights into ParkWhiz ROI
ParkWhiz's ROI score was rated highest by customers who have used ParkWhiz's products/services for 2 to 5 Years.
Sign Up to unlock insights into how customers have ranked ParkWhiz's ROI score.
Ranked ParkWhiz ROI the Highest
ParkWhiz ROI Score by Gender
ParkWhiz's ROI score was rated 1.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of ParkWhiz.
Male
1.5/5
Female
N/A
ParkWhiz ROI Score by Ethnicity
ParkWhiz's ROI score was rated 1.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of ParkWhiz.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
ParkWhiz ROI Score by Age
ParkWhiz's ROI score was rated 1.5 stars by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of ParkWhiz.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
66+ 1.5 | 66+ | 1.5 |
ParkWhiz ROI Score by Usage
ParkWhiz's ROI score was rated 1.5 stars by customers who have used ParkWhiz's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
ParkWhiz Customer Satisfaction (CSAT)
ParkWhiz Customer Satisfaction (CSAT) Score
7 / 100
ParkWhiz has an overall Customer Satisfaction score of 7 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
7%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
20%
Very Dissatisfied
73%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into ParkWhiz Customer Satisfaction
ParkWhiz's Customer Satisfaction score was rated highest by customers who have used ParkWhiz's products/services for 2 to 5 Years.
Sign Up to unlock insights into how customers have ranked ParkWhiz's Customer Satisfaction.
Ranked ParkWhiz Customer Satisfaction the Highest
ParkWhiz Customer Satisfaction Score by Gender
ParkWhiz's Customer Satisfaction score was rated 0 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of ParkWhiz.
0
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 12% | |
Very Dissatisfied | 88% |
ParkWhiz Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
ParkWhiz's Customer Satisfaction (CSAT) score was rated 0% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of ParkWhiz.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
17%
Very Dissatisfied
83%
ParkWhiz Customer Satisfaction Score by Age
ParkWhiz's Customer Satisfaction score was rated 0 points by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of ParkWhiz.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 66+ | 0% |
ParkWhiz Customer Satisfaction Score by Usage
ParkWhiz's Customer Satisfaction score was rated 0 points by customers who have used ParkWhiz's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
ParkWhiz Customer Service
1.5/5
ParkWhiz has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock ParkWhiz's overall Customer Service score rated by its users and customers.
About ParkWhiz's Customer Service
Address
208 S. Jefferson Street, Chicago, IL 60661
Website
http://www.parkwhiz.com/
Phone Number
1-312-650-5700
ParkWhiz's Social Links
Quick Insights into ParkWhiz Customer Service
ParkWhiz's Customer Service score was rated highest by customers who have used ParkWhiz's products/services for 2 to 5 Years.
Sign Up to unlock insights into how customers have ranked ParkWhiz's Customer Service score.
Ranked ParkWhiz Customer Service the Highest
ParkWhiz Customer Service Score by Gender
ParkWhiz's Customer Service score was rated 1.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of ParkWhiz.
Male
1.5/5
Female
N/A
ParkWhiz Customer Service Score by Ethnicity
ParkWhiz's Customer Service score was rated 1.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of ParkWhiz.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
ParkWhiz Customer Service Score by Age
ParkWhiz's Customer Service score was rated 1.5 stars by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of ParkWhiz.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
66+ 1.5 | 66+ | 1.5 |
ParkWhiz Customer Service Score by Usage
ParkWhiz's Customer Service score was rated 1.5 stars by customers who have used ParkWhiz's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
ParkWhiz as an Employer
3.8/5
ParkWhiz has a 3.8/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
ParkWhiz scored a -95 for Net Promoter Score and a 41 for Employee Net Promoter Score. NPS gauges how likely a customer of ParkWhiz would recommend the brand to a friend. ENPS measures how likely ParkWhiz employees would recommend working at ParkWhiz to a friend.
Net Promoter Score
-95
NPS Score
| 0% | Promoters |
|---|---|
| 5% | Passive |
| 95% | Detractors |
Employee Net Promoter Score
41
eNPS Score
| 58% | Promoters |
|---|---|
| 25% | Passive |
| 17% | Detractors |
