-50
NPS
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Brand Page
Partnerize
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About Partnerize's Brand
Partnerize is an online marketing technology provider based on a suite of performance marketing products and services.
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Partnerize NPS
Partnerize's Net Promoter Score (NPS) is a -50 with 0% Promoters, 50% Passives, and 50% Detractors. Net Promoter Score tracks whether Partnerize's customers would recommend using the product based on a scale of -100 to 100.
Partnerize Overall NPS
| 0% | Promoters |
|---|---|
| 50% | Passives |
| 50% | Detractors |
Partnerize NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2022 0 | Jun 2022 | 0 |
Aug 2025 -50 | Aug 2025 | -50 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Partnerize Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Partnerize users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Partnerize Product Quality
1.5/5
Partnerize has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Partnerize's overall Product Quality score rated by its users and customers.
Partnerize Product Information
Partnerize’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- https://partnerize.com/en
- Company Size
- 51-200 Employees
Industry
Tech
Business Services
Enterprise
SaaS
Partnerize Pricing
Partnerize ROI & Value For Money
1.5/5
Partnerize has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Partnerize's overall ROI score rated by its users and customers.
Partnerize Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
100%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Partnerize Customer Service
1.5/5
Partnerize has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Partnerize's overall Customer Service score rated by its users and customers.
About Partnerize's Customer Service
Website
https://partnerize.com/en
Phone Number
(415)658-7788
Partnerize as an Employer
4.3/5
Partnerize has a 4.3/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
Partnerize scored a -50 for Net Promoter Score and a 67 for Employee Net Promoter Score. NPS gauges how likely a customer of Partnerize would recommend the brand to a friend. ENPS measures how likely Partnerize employees would recommend working at Partnerize to a friend.
Net Promoter Score
-50
NPS Score
| 0% | Promoters |
|---|---|
| 50% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
67
eNPS Score
| 67% | Promoters |
|---|---|
| 33% | Passive |
| 0% | Detractors |
