10
NPS
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PCAOB
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About PCAOB's Brand
"PCAOB establishes auditing, attestation, quality control, ethics and independence standards and rules for public accounting firms."
Brand at a Glance
71%
Customer Loyalty
3.8/5
Product Quality
3.6/5
Pricing
3.7/5
Customer Service
PCAOB NPS
PCAOB's Net Promoter Score (NPS) is a 10 with 55% Promoters, 0% Passives, and 45% Detractors. Net Promoter Score tracks whether PCAOB's customers would recommend using the product based on a scale of -100 to 100.
PCAOB Overall NPS
| 55% | Promoters |
|---|---|
| 0% | Passives |
| 45% | Detractors |
PCAOB NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2022 15 | Jul 2022 | 15 |
Oct 2022 25 | Oct 2022 | 25 |
Jan 2023 0 | Jan 2023 | 0 |
Apr 2023 17 | Apr 2023 | 17 |
May 2023 7 | May 2023 | 7 |
Aug 2023 15 | Aug 2023 | 15 |
Sep 2023 20 | Sep 2023 | 20 |
Nov 2023 13 | Nov 2023 | 13 |
May 2024 5 | May 2024 | 5 |
Jun 2024 11 | Jun 2024 | 11 |
Jun 2025 15 | Jun 2025 | 15 |
Dec 2025 10 | Dec 2025 | 10 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
PCAOB NPS by Gender
PCAOB's NPS was rated 0 by Male customers on Comparably.
Male
0
PCAOB's NPS was rated by Male customers on Comparably.
50%
Promoters
0%
Passives
50%
Detractors
Female
N/A
PCAOB's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
PCAOB Customer Loyalty
71%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
71% of PCAOB users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
PCAOB Customer Loyalty Score by Gender
PCAOB's Customer Loyalty score was rated 78 by Male customers on Comparably.
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Male
78%
Yes
Female
N/A
Yes
PCAOB Customer Loyalty Score by Industry
PCAOB's Customer Loyalty score was rated 100% by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
PCAOB Product Quality
3.8/5
PCAOB has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
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PCAOB Product Information
PCAOB’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated PCAOB's product the highest.
- Website
- http://pcaobus.org/
- Company Size
- 201-500 Employees
Industry
Tech
Banking
FinTech
Quick Insights into PCAOB Product Quality
PCAOB's Product Quality score was rated highest by customers from the Accounting industry.
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Ranked PCAOB Product Quality the Highest
PCAOB Product Quality Score by Gender
PCAOB's Product Quality score was rated 4.7 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of PCAOB.
Male
4.7/5
Female
N/A
PCAOB Product Quality Score by Industry
PCAOB's Product Quality score was rated 4.7 stars by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
PCAOB Pricing
PCAOB ROI & Value For Money
3.6/5
PCAOB has a value for money and ROI score of 3.6 out of 5 stars rated by its users and customers.
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PCAOB Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry.
Quick Insights into PCAOB ROI
PCAOB's ROI score was rated highest by customers from the Accounting industry.
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Ranked PCAOB ROI the Highest
PCAOB ROI Score by Gender
PCAOB's ROI score was rated 3.5 by Male customers on Comparably.
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Male
3.5/5
Female
N/A
PCAOB ROI Score by Industry
PCAOB's ROI score was rated 4 stars by Accounting industry customers.
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PCAOB Customer Satisfaction (CSAT)
PCAOB Customer Satisfaction (CSAT) Score
75 / 100
PCAOB has an overall Customer Satisfaction score of 75 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
42%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
17%
Very Dissatisfied
8%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into PCAOB Customer Satisfaction
PCAOB's Customer Satisfaction score was rated highest by customers from the Accounting industry.
Sign Up to unlock insights into how customers have ranked PCAOB's Customer Satisfaction.
Ranked PCAOB Customer Satisfaction the Highest
PCAOB Customer Satisfaction Score by Gender
PCAOB's Customer Satisfaction score was rated 75 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of PCAOB.
75 / 100
MaleVery Satisfied | 75% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 25% | |
Very Dissatisfied | 0% |
PCAOB Customer Satisfaction Score by Industry
PCAOB's Customer Satisfaction score was rated 75 points by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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}PCAOB Customer Service
3.7/5
PCAOB has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock PCAOB's overall Customer Service score rated by its users and customers.
About PCAOB's Customer Service
Address
Washington, DC
Website
http://pcaobus.org/
Quick Insights into PCAOB Customer Service
PCAOB's Customer Service score was rated highest by customers from the Accounting industry.
Sign Up to unlock insights into how customers have ranked PCAOB's Customer Service score.
Ranked PCAOB Customer Service the Highest
PCAOB Customer Service Score by Gender
PCAOB's Customer Service score was rated 3.6 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of PCAOB.
Male
3.6/5
Female
N/A
PCAOB Customer Service Score by Industry
PCAOB's Customer Service score was rated 4.1 stars by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
PCAOB as an Employer
Consumer vs. Employees
PCAOB scored a 10 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of PCAOB would recommend the brand to a friend. ENPS measures how likely PCAOB employees would recommend working at PCAOB to a friend.
Net Promoter Score
10
NPS Score
| 55% | Promoters |
|---|---|
| 0% | Passive |
| 45% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 20% | Promoters |
|---|---|
| 60% | Passive |
| 20% | Detractors |
