-50
NPS
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Brand Page
Peace Corps
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About Peace Corps' Brand
Peace Corps is a volunteer program run by the United States government focused on social and economic development.
Brand at a Glance
83%
Customer Loyalty
3.6/5
Product Quality
3.5/5
Pricing
3.4/5
Customer Service
Peace Corps NPS
Peace Corps's Net Promoter Score (NPS) is a -50 with 25% Promoters, 0% Passives, and 75% Detractors. Net Promoter Score tracks whether Peace Corps's customers would recommend using the product based on a scale of -100 to 100.
Peace Corps Overall NPS
| 25% | Promoters |
|---|---|
| 0% | Passives |
| 75% | Detractors |
Peace Corps NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2022 -100 | Jul 2022 | -100 |
Mar 2023 -100 | Mar 2023 | -100 |
Nov 2023 -33 | Nov 2023 | -33 |
Feb 2025 -50 | Feb 2025 | -50 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Peace Corps Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Peace Corps users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Peace Corps Product Quality
3.6/5
Peace Corps has an overall Product Quality score of 3.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Peace Corps' overall Product Quality score rated by its users and customers.
Peace Corps Product Information
Peace Corps’s product quality score is a 3.6 out of 5 as rated by its users and customers.
- Website
- http://www.peacecorps.gov
- Company Size
- 5,001-10,000 Employees
Industry
Tech
Education
Peace Corps Pricing
Peace Corps ROI & Value For Money
3.5/5
Peace Corps has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Peace Corps' overall ROI score rated by its users and customers.
Peace Corps Customer Satisfaction (CSAT)
Peace Corps Customer Satisfaction (CSAT) Score
50 / 100
Peace Corps has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
0%
Neither Satisfied nor Dissatisfied
50%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Peace Corps Customer Service
3.4/5
Peace Corps has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Peace Corps' overall Customer Service score rated by its users and customers.
About Peace Corps's Customer Service
Address
1111 20th Street, NW, Washington, DC
Website
http://www.peacecorps.gov
Phone Number
(855)855-1961
Peace Corps as an Employer
4.1/5
Peace Corps has a 4.1/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
Peace Corps scored a -50 for Net Promoter Score and a 32 for Employee Net Promoter Score. NPS gauges how likely a customer of Peace Corps would recommend the brand to a friend. ENPS measures how likely Peace Corps employees would recommend working at Peace Corps to a friend.
Net Promoter Score
-50
NPS Score
| 25% | Promoters |
|---|---|
| 0% | Passive |
| 75% | Detractors |
Employee Net Promoter Score
32
eNPS Score
| 53% | Promoters |
|---|---|
| 26% | Passive |
| 21% | Detractors |
