-100
NPS
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Pebl
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About Pebl's Brand
Purpose in Every Position Pebl puts a world of talent at your fingertips. With our AI-powered Global Work Platform™, companies can hire, pay, and manage employees in 185+ countries—removing risk, red tape, and guesswork from global growth. Backed by more than a decade of compliance leadership and local expertise, Pebl helps businesses move fast, stay compliant, and scale with confidence. With Pebl, companies everywhere can hire great talent anywhere.
Brand at a Glance
55%
Customer Loyalty
2.6/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Pebl NPS
Pebl's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Pebl's customers would recommend using the product based on a scale of -100 to 100.
Pebl Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Pebl NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2023 -100 | Mar 2023 | -100 |
May 2023 -100 | May 2023 | -100 |
Jul 2024 -100 | Jul 2024 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Pebl Customer Loyalty
55%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
55% of Pebl users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Pebl Product Quality
2.6/5
Pebl has an overall Product Quality score of 2.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Pebl's overall Product Quality score rated by its users and customers.
Pebl Product Information
Pebl’s product quality score is a 2.6 out of 5 as rated by its users and customers.
- Website
- https://hellopebl.com
- Company Size
- 501-1,000 Employees
Industry
Tech
Pebl Pricing
Pebl ROI & Value For Money
1.5/5
Pebl has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Pebl's overall ROI score rated by its users and customers.
Pebl Customer Satisfaction (CSAT)
Pebl Customer Satisfaction (CSAT) Score
33 / 100
Pebl has an overall Customer Satisfaction score of 33 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
67%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Pebl Customer Service
1.5/5
Pebl has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Pebl's overall Customer Service score rated by its users and customers.
About Pebl's Customer Service
Address
250 Cambridge Ave, Palo Alto, CA 94306
Website
https://hellopebl.com
Phone Number
303-872-4325
Pebl's Social Links
Pebl as an Employer
4.8/5
Pebl has a 4.8/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Pebl scored a -100 for Net Promoter Score and a 56 for Employee Net Promoter Score. NPS gauges how likely a customer of Pebl would recommend the brand to a friend. ENPS measures how likely Pebl employees would recommend working at Pebl to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
56
eNPS Score
| 72% | Promoters |
|---|---|
| 12% | Passive |
| 16% | Detractors |
