-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Periscope
Marketing or Exec? Claim Your Free Account
About Periscope's Brand
Brand at a Glance
5/5
Product Quality
5/5
Pricing
Periscope NPS
Periscope's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Periscope's customers would recommend using the product based on a scale of -100 to 100.
Periscope Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Periscope NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2022 -100 | Oct 2022 | -100 |
Mar 2025 -100 | Mar 2025 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Periscope Product Quality
5/5
Periscope has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Periscope's overall Product Quality score rated by its users and customers.
Periscope Product Information
Periscope’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://www.periscope.com/
- Company Size
- 501-1,000 Employees
Industry
Tech
Media
Periscope Pricing
Periscope ROI & Value For Money
5/5
Periscope has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Periscope's overall ROI score rated by its users and customers.
Periscope Customer Satisfaction (CSAT)
Periscope Customer Satisfaction (CSAT) Score
50 / 100
Periscope has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
50%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Periscope as an Employer
4.6/5
Periscope has a 4.6/5 stars for its overall company culture rated by their employees
top
50%
Consumer vs. Employees
Periscope scored a -100 for Net Promoter Score and a 67 for Employee Net Promoter Score. NPS gauges how likely a customer of Periscope would recommend the brand to a friend. ENPS measures how likely Periscope employees would recommend working at Periscope to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
67
eNPS Score
| 67% | Promoters |
|---|---|
| 33% | Passive |
| 0% | Detractors |
