43
NPS
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PersistIQ
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About PersistIQ's Brand
PersistIQ makes your outbound sales more effective.
Brand at a Glance
3.7/5
Product Quality
3.7/5
Pricing
3.7/5
Customer Service
PersistIQ NPS
PersistIQ's Net Promoter Score (NPS) is a 43 with 64% Promoters, 15% Passives, and 21% Detractors. Net Promoter Score tracks whether PersistIQ's customers would recommend using the product based on a scale of -100 to 100.
PersistIQ Overall NPS
| 64% | Promoters |
|---|---|
| 15% | Passives |
| 21% | Detractors |
PersistIQ NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 42 | Aug 2020 | 42 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
PersistIQ NPS by Usage
PersistIQ's NPS was rated 37 points by customers who have used PersistIQ's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 37 | Less than 1 Year | 37 |
PersistIQ Product Quality
3.7/5
PersistIQ has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock PersistIQ's overall Product Quality score rated by its users and customers.
PersistIQ Product Information
PersistIQ serves markets in the United States, Canada, and United Kingdom. PersistIQ supports Web devices and offers products for small and medium sized businesses.
PersistIQ’s product quality score is a 3.7 out of 5 as rated by its users and customers.
- Website
- http://persistiq.com
- Company Size
- 11-50 Employees
Industry
Tech
Business Services
Enterprise
SaaS
Languages Supported
English
Product Type
Lead Management Software
Predictive Lead Scoring Software
PersistIQ Pricing
PersistIQ ROI & Value For Money
3.7/5
PersistIQ has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock PersistIQ's overall ROI score rated by its users and customers.
PersistIQ Pricing Plans
PersistIQ has a pricing structure that accommodates small and medium businesses. Starting from $59, PersistIQ uses a subscription model. For the users that are not ready to commit yet, PersistIQ also offers a free trial.
Who Uses PersistIQ?
Small Businesses
Medium Businesses
PersistIQ Customer Service
3.7/5
PersistIQ has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About PersistIQ's Customer Service
Address
530 Brannan St, San Francisco, CA
Website
http://persistiq.com
Phone Number
(415) 891-1140
Consumer vs. Employees
PersistIQ scored a 43 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of PersistIQ would recommend the brand to a friend. ENPS measures how likely PersistIQ employees would recommend working at PersistIQ to a friend.
Net Promoter Score
43
NPS Score
| 64% | Promoters |
|---|---|
| 15% | Passive |
| 21% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
