-100
NPS
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Physicians for Human Rights
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About Physicians for Human Rights' Brand
PHR works at the intersection of medicine, science, and law to secure human rights and justice for all. We investigate and document human rights violations, give voice to survivors and witnesses, and plant seeds of reconciliation by ensuring that perpetrators can be held accountable for their crimes. We believe that medical ethics are deeply bound to the protection of human rights. PHR uses our core disciplines – science, medicine, forensics, and public health – to inform our research and investigations and to strengthen the skills of frontline human rights defenders. We work closely with hundreds of partners around the world, using facts to wage effective advocacy and campaigning and providing critical scientific evidence so that survivors can seek justice.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
4/5
Pricing
4/5
Customer Service
Physicians for Human Rights NPS
Physicians for Human Rights's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Physicians for Human Rights's customers would recommend using the product based on a scale of -100 to 100.
Physicians for Human Rights Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Physicians for Human Rights NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2022 -100 | Jan 2022 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Physicians for Human Rights Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Physicians for Human Rights users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Physicians for Human Rights Product Quality
4/5
Physicians for Human Rights has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Physicians for Human Rights' overall Product Quality score rated by its users and customers.
Physicians for Human Rights Product Information
Physicians for Human Rights’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://phr.org/
- Company Size
- 51-200 Employees
Industry
Non-Profit
Physicians for Human Rights Pricing
Physicians for Human Rights ROI & Value For Money
4/5
Physicians for Human Rights has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Physicians for Human Rights' overall ROI score rated by its users and customers.
Physicians for Human Rights Customer Satisfaction (CSAT)
Physicians for Human Rights Customer Satisfaction (CSAT) Score
100 / 100
Physicians for Human Rights has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Physicians for Human Rights Customer Service
4/5
Physicians for Human Rights has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Physicians for Human Rights' overall Customer Service score rated by its users and customers.
About Physicians for Human Rights's Customer Service
Address
256 West 38th Street 9th Floor, New York City, NY 10018
Website
http://phr.org/
Phone Number
3474060554
Physicians for Human Rights as an Employer
Consumer vs. Employees
Physicians for Human Rights scored a -100 for Net Promoter Score and a -50 for Employee Net Promoter Score. NPS gauges how likely a customer of Physicians for Human Rights would recommend the brand to a friend. ENPS measures how likely Physicians for Human Rights employees would recommend working at Physicians for Human Rights to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-50
eNPS Score
| 25% | Promoters |
|---|---|
| 0% | Passive |
| 75% | Detractors |
