0
NPS
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Brand Page
PierianDx
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About PierianDx's Brand
PierianDx enables clinical labs to deliver patient-specific diagnosis and treatments
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4.5/5
Pricing
4/5
Customer Service
PierianDx NPS
PierianDx's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether PierianDx's customers would recommend using the product based on a scale of -100 to 100.
PierianDx Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
PierianDx NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2021 0 | Mar 2021 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
PierianDx Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of PierianDx users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
PierianDx Product Quality
5/5
PierianDx has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock PierianDx's overall Product Quality score rated by its users and customers.
PierianDx Product Information
PierianDx’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://pieriandx.com/
- Company Size
- 51-200 Employees
Industry
Tech
Biotech and Pharmaceuticals
Healthcare
PierianDx Pricing
PierianDx ROI & Value For Money
4.5/5
PierianDx has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock PierianDx's overall ROI score rated by its users and customers.
PierianDx Customer Service
4/5
PierianDx has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock PierianDx's overall Customer Service score rated by its users and customers.
About PierianDx's Customer Service
Address
1005 North Warson Road, Suite 401, Saint Louis, MO
Website
http://pieriandx.com/
