Pioneer Electronics NPS & Customer Reviews | Comparably
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Pioneer Electronics
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Pioneer Electronics
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About Pioneer Electronics' Brand

Pioneer is a world leader in electronics products for the car, home and business markets.

Brand at a Glance

10%
Customer Loyalty
2.5/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service

Pioneer Electronics NPS

Pioneer Electronics's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether Pioneer Electronics's customers would recommend using the product based on a scale of -100 to 100.

Pioneer Electronics Overall NPS

0
NPS
50%Promoters
0%Passives
50%Detractors
Pioneer Electronics Overall NPS

Pioneer Electronics NPS Trend

-100
-50
0
50
100
Feb 2021
-100
Feb 2021-100
Oct 2025
0
Oct 20250

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Pioneer Electronics Customer Loyalty

10%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

10% of Pioneer Electronics users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

10
10%
90
90%
Pioneer Electronics Customer Loyalty

Pioneer Electronics Product Quality

2.5/5

Pioneer Electronics has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.

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Pioneer Electronics Product Information

Pioneer Electronics’s product quality score is a 2.5 out of 5 as rated by its users and customers.

Industry

Tech
Hardware and Devices
SaaS

Pioneer Electronics Pricing

Pioneer Electronics ROI & Value For Money

3.5/5

Pioneer Electronics has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.

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Pioneer Electronics Customer Service

3.5/5

Pioneer Electronics has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.

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About Pioneer Electronics's Customer Service

Address

2265 East 220th Street, Long Beach, CA 90810


Website

http://pioneerelectronics.com

Consumer vs. Employees

Pioneer Electronics scored a 0 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Pioneer Electronics would recommend the brand to a friend. ENPS measures how likely Pioneer Electronics employees would recommend working at Pioneer Electronics to a friend.

Net Promoter Score

0
NPS Score
50%Promoters
0%Passive
50%Detractors

Employee Net Promoter Score

100
eNPS Score
100%Promoters
0%Passive
0%Detractors

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