-96
NPS
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Brand Page
Pitcher
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About Pitcher's Brand
Pitcher is the only end-to-end solution for your digital marketing and salesforce effectiveness need from centralized digital asset.
Brand at a Glance
3.4/5
Product Quality
3.3/5
Pricing
3.7/5
Customer Service
Pitcher NPS
Pitcher's Net Promoter Score (NPS) is a -96 with 1% Promoters, 2% Passives, and 97% Detractors. Net Promoter Score tracks whether Pitcher's customers would recommend using the product based on a scale of -100 to 100.
Pitcher Overall NPS
| 1% | Promoters |
|---|---|
| 2% | Passives |
| 97% | Detractors |
Pitcher NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 -96 | Aug 2020 | -96 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Pitcher Product Quality
3.4/5
Pitcher has an overall Product Quality score of 3.4 out of 5 stars rated by its users and customers.
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Pitcher Product Information
Pitcher serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, Latin America, Germany, Brazil, and Mexico. Pitcher supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
Pitcher’s product quality score is a 3.4 out of 5 as rated by its users and customers.
- Website
- http://www.pitcher.com/
- Company Size
- 11-50 Employees
Industry
Tech
Mobile App
SaaS
Languages Supported
English
Product Type
Sales Management Software
Sales Enablement Software
Pitcher Pricing
Pitcher ROI & Value For Money
3.3/5
Pitcher has a value for money and ROI score of 3.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Pitcher's overall ROI score rated by its users and customers.
Pitcher Pricing Plans
Pitcher has a pricing structure that accommodates small, medium, and large businesses. Starting from $20/month, Pitcher uses a subscription model and offers the following: Self Service Edition: $20 per month, per user and Enterprise: contact Pitcher.
Who Uses Pitcher?
Small Businesses
Medium Businesses
Large Enterprises
Pitcher Customer Service
3.7/5
Pitcher has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Pitcher's overall Customer Service score rated by its users and customers.
About Pitcher's Customer Service
Address
Universitaetstrasse 33, 8006 Switzerland
Website
http://www.pitcher.com/
Phone Number
+41 43 535 77 90
Consumer vs. Employees
Pitcher scored a -96 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Pitcher would recommend the brand to a friend. ENPS measures how likely Pitcher employees would recommend working at Pitcher to a friend.
Net Promoter Score
-96
NPS Score
| 1% | Promoters |
|---|---|
| 2% | Passive |
| 97% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
